reset S8300 password

[clarkstyx18]

Is there any way to reset the S8300 Password by logging in to G350 gateway?

 

[AvayaTier3]

No. CM logins/passwords are reset in CM. Linux logins/passwords are reset in the s8300 linux CLI
or Web Browser.

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

39 years Bell, AT&T, Lucent, Avaya
Tier 3 for 29 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[shamsudheen]

then what we can do if we forget the username and password?

 

[AvayaTier3]

You must call someone that can login and make the change for you. Changes can only be made from a current
login session.

What is your CM software version?

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

39 years Bell, AT&T, Lucent, Avaya
Tier 3 for 29 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[shamsudheen]

can we ask the support from AVAYA ?

 

[mojoputter]

If you have an Avaya maint contract, depending on the tech, they may help you. If you don't have a maint contract, it will cost you an arm and a leg to get the password changed.