Reset 3x8

[FishDick]

I have a 3x8 that was in use for a while then moth balled for about a year.

Now that it is back in service I can not get in to some of the config areas.

I was trying to do a factory reset in hopes that would clear up the problem. After searching for some information, the only thing i came apon was to go to **startup and erase there. Did that still cant get into the menus.

Tried **debug that doesn't work either.

Before it was mothballed it transmitted caller id information to the sets. Now it no longer does.

When I go in to the ** config menu my only options are
1 Lines
2 Sets
3 Call Handling
4 Restrictions
5 Overrides
(It also doesn't ask for a password)

**Admin give me the following
1 Sys Speed Dial
2 Names
3 Time and Date

I opened up the KSU in hopes of finding a battery. None found. Guess it uses a cap to keep the config information.

I was also trying to figure out what software version it was running. Everythign I found pointed to a menu I cant access.

Any ideas?

 

[aragon]

This sounds like a DR1 cabinet.
DR1 does not support CLID.
The minimum requirement for CLID is DR5.

David Brillert

http://www.williamsglobal.com

 

[FishDick]

I could swear that this thing did Caller ID before it was moth balled.

Any way to confirm if it is DR1 or DR5?

 

[aragon]

DR1 does not support transfer.
There is no capabilities section in programming.
You could pull the NT number off the cabinet and post.
You cannot turn off set relocation.
You cannot move lines feature.
Feature 84 does not exist.
I'm sure you have DR1 based on the programming headings from your previous post.
3x8's only came in DR1 and DR5

David Brillert

http://www.williamsglobal.com