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RES 3700 v5.7 DB changed to OFF automatically

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myu0516

IS-IT--Management
May 11, 2019
111
CA
A new installation of RES 5.7, patch 5.7.6.

Issue: Restaurant status goes to OFF automatically after setting it to FOH

Log level set to 2, and here is a snippet right before the switching to OFF moment. any idea why? Thanks!

Thu Feb 17 10:03:03 2022 | RESSERVER | RESDBS | 0 | Calling sp_GetNotifications |
Thu Feb 17 10:03:03 2022 | RESSERVER | RESDBS | 0 | Have no database updates to process |
Thu Feb 17 10:03:04 2022 | RESSERVER | MDSDispatcher | 0 | MDSSYSUTILS->CheckAutoDiscoveryApproved() returned [0x80004005] |
Thu Feb 17 10:03:07 2022 | RESSERVER | MDSDispatcher | 0 | MDSSYSUTILS->CheckAutoDiscoveryApproved() returned [0x80004005] |
Thu Feb 17 10:03:10 2022 | RESSERVER | MDSDispatcher | 0 | MDSSYSUTILS->CheckAutoDiscoveryApproved() returned [0x80004005] |
Thu Feb 17 10:03:10 2022 | RESSERVER | MDSHTTPTransprt | 0 | COpenSSL::FreeConnection: SSL_Shutdown returned [0] |
Thu Feb 17 10:03:10 2022 | RESSERVER | MDSHTTPTransprt | 0 | COpenSSL::FreeConnection: SSL_Shutdown returned [0] |
Thu Feb 17 10:03:10 2022 | RESSERVER | MDSHTTPTransprt | 0 | COpenSSL::FreeConnection: SSL_Shutdown returned [0] |
Thu Feb 17 10:03:10 2022 | RESSERVER | MDSHTTPTransprt | 0 | COpenSSL::FreeConnection: SSL_Shutdown returned [0] |
Thu Feb 17 10:03:10 2022 | RESSERVER | MDSHTTPTransprt | 0 | COpenSSL::FreeConnection: SSL_Shutdown returned [0] |
Thu Feb 17 10:03:10 2022 | RESSERVER | MDSHTTPTransprt | 0 | COpenSSL::FreeConnection: SSL_Shutdown returned [0] |
Thu Feb 17 10:03:10 2022 | RESSERVER | MDSHTTPTransprt | 0 | COpenSSL::FreeConnection: SSL_Shutdown returned [0] |
Thu Feb 17 10:03:10 2022 | RESSERVER | MDSHTTPTransprt | 0 | COpenSSL::FreeConnection: SSL_Shutdown returned [0] |
Thu Feb 17 10:03:10 2022 | RESSERVER | MDSHTTPTransprt | 0 | COpenSSL::FreeConnection: SSL_Shutdown returned [0] |
Thu Feb 17 10:03:10 2022 | RESSERVER | MDSHTTPTransprt | 0 | COpenSSL::FreeConnection: SSL_Shutdown returned [0] |
Thu Feb 17 10:03:10 2022 | RESSERVER | MDSHTTPTransprt | 0 | COpenSSL::FreeConnection: SSL_Shutdown returned [0] |
Thu Feb 17 10:03:13 2022 | RESSERVER | MDSDispatcher | 0 | MDSSYSUTILS->CheckAutoDiscoveryApproved() returned [0x80004005] |
Thu Feb 17 10:03:16 2022 | RESSERVER | MDSDispatcher | 0 | MDSSYSUTILS->CheckAutoDiscoveryApproved() returned [0x80004005] |
Thu Feb 17 10:03:19 2022 | RESSERVER | MDSDispatcher | 0 | MDSSYSUTILS->CheckAutoDiscoveryApproved() returned [0x80004005] |
Thu Feb 17 10:03:22 2022 | RESSERVER | MDSDispatcher | 0 | MDSSYSUTILS->CheckAutoDiscoveryApproved() returned [0x80004005] |
Thu Feb 17 10:03:25 2022 | RESSERVER | MDSDispatcher | 0 | MDSSYSUTILS->CheckAutoDiscoveryApproved() returned [0x80004005] |
Thu Feb 17 10:03:31 2022 | RESSERVER | 3700d | df0 | process [runDBMS] [1B84] reporting [OPERATIONAL] (2) |
Thu Feb 17 10:03:28 2022 | RESSERVER | MDSDispatcher | 0 | MDSSYSUTILS->CheckAutoDiscoveryApproved() returned [0x80004005] |
Thu Feb 17 10:03:31 2022 | RESSERVER | MDSDispatcher | 0 | MDSSYSUTILS->CheckAutoDiscoveryApproved() returned [0x80004005] |
Thu Feb 17 10:03:31 2022 | RESSERVER | MDSHTTPTransprt | 0 | COpenSSL::FreeConnection: SSL_Shutdown returned [0] |
Thu Feb 17 10:03:35 2022 | RESSERVER | 3700d | df0 | Received request to switch node to state 'GO_OPERATIONAL' (1) level 0 |
Thu Feb 17 10:03:35 2022 | RESSERVER | 3700d | df0 | Changing state from [3] to level [0] while [PC_IDLE] (39,39,0) |
Thu Feb 17 10:03:35 2022 | RESSERVER | 3700d | df0 | ProcessControl::stopProcesses(): setting targetStep to 0 |
Thu Feb 17 10:03:35 2022 | RESSERVER | 3700d | df0 | Successfully set STOP event [0x00000224] for process [runDBMS][0x00001B84] this [0x0108EE50] |
Thu Feb 17 10:03:35 2022 | RESSERVER | 3700d | df0 | process [runDBMS] [1B84] reporting [STOPPING] (4) |
Thu Feb 17 10:03:35 2022 | RESSERVER | 3700d | df0 | Op step changed from [39] to [0] after [runDBMS] [STOPPING] |
Thu Feb 17 10:03:33 2022 | RESSERVER | RESDBS | 0 | Calling sp_Dbsrpc_DBU_GetValues |
Thu Feb 17 10:03:33 2022 | RESSERVER | RESDBS | 0 | Checking for updates |
Thu Feb 17 10:03:33 2022 | RESSERVER | RESDBS | 0 | Calling sp_GetEffectivityItems |
Thu Feb 17 10:03:34 2022 | RESSERVER | RESDBS | 0 | Calling sp_GetNotifications |
Thu Feb 17 10:03:34 2022 | RESSERVER | RESDBS | 0 | Have no database updates to process |
Thu Feb 17 10:03:34 2022 | RESSERVER | MDSDispatcher | 0 | MDSSYSUTILS->CheckAutoDiscoveryApproved() returned [0x80004005] |
Thu Feb 17 10:03:35 2022 | RESSERVER | RESDBS | 0 | Operational State going from 'FRONT OF HOUSE' to 'BACK OF HOUSE', Target State set to 'OFF' |
Thu Feb 17 10:03:35 2022 | RESSERVER | MDSHTTPTransprt | 0 | COpenSSL::FreeConnection: SSL_Shutdown returned [0] |
Thu Feb 17 10:03:35 2022 | RESSERVER | RESDBS | 0 | Operational state set to 'BACK OF HOUSE' |
Thu Feb 17 10:03:35 2022 | RESSERVER | RESDBS | 0 | DbCountChecksOpenOnSystem failed with error C7060036, TTE = 0 |
Thu Feb 17 10:03:37 2022 | RESSERVER | MDSDispatcher | 0 | MDSSYSUTILS->CheckAutoDiscoveryApproved() returned [0x80004005] |
Thu Feb 17 10:03:40 2022 | RESSERVER | MDSDispatcher | 0 | MDSSYSUTILS->CheckAutoDiscoveryApproved() returned [0x80004005] |
Thu Feb 17 10:03:43 2022 | RESSERVER | MDSDispatcher | 0 | MDSSYSUTILS->CheckAutoDiscoveryApproved() returned [0x80004005] |
Thu Feb 17 10:03:45 2022 | RESSERVER | RESDBS | 0 | Operational State going from 'OFF' to 'OFF', Target State set to 'OFF' |
Thu Feb 17 10:03:45 2022 | RESSERVER | RESDBS | 0 | Operational state set to 'OFF' |
 
Update: no time to fix the issue. Since it's a new installation, just re-installed one.

LOL
 
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