Res 3700 Micros POS system error

[tgifatcat]

We have setup a POS API Class under employees with the Transaction Control option "POS API Employee" ticked.

Next we created an employee and assigned this POS API Class to them. We are using the RES web service API of Micros to access table information.

Upon starting the POS when this server logs in to ring in a new table, we get an access denied error. I looked at all the employee class settings but as soon as we tick "POS API Employee" all other privileges options get grayed out.

A manager or another employee that does not belong to this employee class can still open tables. Any suggestions here? We need to open tables and add items using a POS API Class employee in order to fetch that information through the RES API.

Thank you.

 

[POSKitchen]

1. You have to create a new Device / POSAPI Web Service on the Network Node Server
2. New User Workstation with a Journal Printer
3. Employee Class with POS API Employee enabled
4. New Employee with the Employee Class
after a reboot the API Service is up and running and you can connect over the RES API with the specific XML Strings.
only this employee can receive infos and can close checks over the api.