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RES 3700: local RES menu items prices are null

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myu0516

IS-IT--Management
May 11, 2019
111
CA
A RES 3700 new store. Subscribed menu items from EM; on local RES, all menu items prices are null.

Followed Oracle manual (3700 EM - Newly subscribed menu items do not show up in ops at store (Doc ID 2171481.1), still cannot fix the issue. Can verify that price tier is set correctly for this new store.

Neither EM nor local RES reported error when receiving & deploying packets.

No UCT is in place to drop prices.

The only place that has some sort of error is local RES's log when running deployment.exe. (thread693-1810059)

<EVENT ID="0" DATETIME="2022-07-03 01:24:35">Log Session (15906) started.</EVENT>
<EVENT ID="1" DATETIME="2022-07-03 01:24:36">Starting deployment engine.</EVENT>
<EVENT ID="2" DATETIME="2022-07-03 01:24:38">Validating change log from deployment engine.</EVENT>
<EVENT ID="3" DATETIME="2022-07-03 01:24:38">MEDE - RemoveMarkedPublishedDataDependencies() || Exception Message: Connection object cannot be explicitly closed while in a transaction</EVENT>
<EVENT ID="4" DATETIME="2022-07-03 01:24:38">Finished validating change log from deployment engine.</EVENT>
<EVENT ID="5" DATETIME="2022-07-03 01:24:38">Subscribers: <SUBSCRIBERS><SUBSCRIBER PATH="MICROS_RES_EM_MAINTENANCE\1\STORES\1" SYNCHRONIZE="FALSE" LOCALCONTROL="0"></SUBSCRIBER></SUBSCRIBERS></EVENT>
<EVENT ID="6" DATETIME="2022-07-03 01:24:38">Last deployment date for MICROS_RES_EM_MAINTENANCE\1\STORES\1 was 37.</EVENT>
<EVENT ID="7" DATETIME="2022-07-03 01:24:38">Deploying packages.</EVENT>
<EVENT ID="8" DATETIME="2022-07-03 01:24:38">...package transport [My Corporate Sit][S11_D1_C1_P3]</EVENT>
<EVENT ID="9" DATETIME="2022-07-03 01:24:38">GenerateRandomSalt is Successfull</EVENT>
<EVENT ID="10" DATETIME="2022-07-03 01:24:39">Encryption is Successfull</EVENT>
<EVENT ID="11" DATETIME="2022-07-03 01:24:39">Updating last deployment date.</EVENT>
<EVENT ID="12" DATETIME="2022-07-03 01:24:39">Updating deployment status.</EVENT>
<EVENT ID="13" DATETIME="2022-07-03 01:24:39">Finished updating deployment status.</EVENT>
<EVENT ID="14" DATETIME="2022-07-03 01:24:39">Finished deploying packages.</EVENT>
<EVENT ID="15" DATETIME="2022-07-03 01:24:39">Stopping deployment engine.</EVENT>
 
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