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Requesting a review on call forwarding an extension to a cell on a CICS

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datajockey123

Technical User
Aug 23, 2007
189
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16
CA
Hello all
Can I get the process again for the call forwarding of an extension to a cell number?
I have a client that wants to call forward the inbound call when it arrives at the extension through the AA to a cell number. There is a different cell number for each extension, with 8 people in the office.
I did a search on FAQ and keywords but didn't get exactly what I wanted
Many thanks for the redirect to previous posts.
 
Each ext needs "Allow Redirect" enabled in capabilities.
You need to use routing services for pool access - Get rid of the 9 pool access code, create a destination code of 9 that targets a route that dials no number and uses pool A (or PRI A or whatever lines you have)
Each phone can then use feature 4 plus 9 plus mobile number plus hold to forward calls to that phone to the number specified.

- Qz
 
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