Reports of Dialed Numbers BCM 400

[scanjet]

I was told by my vendor that i'd have to get 3rd party software to be able to pull reports of numbers dialed from our skillsets. Managers are asking to be able to monitor the numbers dialed. Any know of such a program?

 

[acewarlock]

You need CC reporting and it is a Nortel product.

 

[acewarlock]

Maybe you need CDR and that is a 3rd party software. I'm not sure if CC Reporting would give you what you want.

Try this one I found on Google

http://www.callaccountingsoftware.com/

 

[scanjet]

cc will not give you the numbers dialed but cdr will

 

[scanjet]

this is odd why is my handle being used when i am not posting this question.


Scanjet

 

[scanjet]

You said i could use your screen name Alan!! haha. I already have Call Reporting for Nortel and it doesnt report numbers dialed. I shall try the link provided, thank you.