Reports not attaching to email 1

[basspro]

Our company uses ACT 6.0, I am not a user but have been asked to research a problem experienced by one of our users (I am in networking).

Normally our users email their reports to our main office using ACT. The ACT report appears as an attachment. We use Office 2000, MS Word, Outlook.

This works for all of our users except one. When he emails his ACT report nothing appears as an attachment. It appears as though all of his settings are the same as the other users. I have been to the ACT website and have been unable to find a similar problem posted.

If anyone has a suggestion it would be greatly appreciated.

 

[GLComputing]

Have you checked

http://itdomino.act.com/act.nsf/docid/13409

Do other attachments work from ACT! email?

Maybe check

http://itdomino.act.com/act.nsf/docid/13351

Regards,
Mike Lazarus
ACT! Evangelist
GL Computing, Aust

http://www.GLComputing.com.au

For ACT! by Sage and ACT! for Lotus Notes

 

[basspro]

Thanks for the info, worked like a charm.