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reports don't work after server upgrade

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Gcallaghan

IS-IT--Management
Jul 13, 2006
1
US
I have a bunch of reports that always worked fine. They are crystal reports version 8, and I run them off the web using Recrystallize. When I upgraded my server to Windows Server 2003, all the reports stopped working. The report veiwer comes up in IE, and no error is reported, but the report does not come up. The .RPT files all still work fine. Here is what I know so far:
1) Recrystallize claims I need the developer version of Crystal, which I do not have. The old server did not have this either. I am using the same version same CD and everything.
2)The database locations have not changed.
3) I opened up the permissions to the data to EVERYONE and it still did not work.

Can anyone help me with this?
 
What kind of viewer is it - ActiveX...?

What was the old OS on the server...?

If it's an old CR-8 ActiveX viewer it may not work from a Windows 2003 server. You may need to move your version of Crystal to something that is supported on Windows 2003 server (probably CR-10 or higher).
 
Not sure if it's available in 2003 server, but there's a compatability mode for programs in Windows XP, often times setting this back to a previous version resolves this sort of thing, but of course you're using a 3rd party product designed PRIOR to 2003 server.

In XP you would right click the EXE and select properties.

-k
 
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