Reports Crashing with HTML Notes

[teamssc]

Using Crystal 8.5 pulling DBASE 4 data from GoldMine, Win XP Pro and/or XP Home. Internet Explorer 6.0. GoldMine 6.0 data.

GoldMine now saves notes in HTML format. Running a report in Crystal with notes causes Crystal to crash. This happens if we run the report direct from Crystal or through GoldMine.

We have set the field to convert the notes text and remove the HTML code. Under Field Formatting, paragraph formatting, Text Interpretation, HTML Text.

Suggestions?

 

[synapsevampire]

You might try applying the hotfixes from Crystal, but I don't see this as a known bug:

http://support.crystaldecisions.com/updates/default.asp?ref=default.asp_selectlist_hotfix

-k