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Reporting for Contact Center PRINT & VIEW option

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sroggero

sroggero

Technical User
Sep 2, 2007
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CA
Hi Guys,

We did installed a CP150 with Reporting for Contact Center latest version, everything works fine, collection, realtime, IPview...

Where we are experiencing an issue is when we try to create a report..... If I use the PRINT feature.... it goes out without any problems via the XPS process or direct printer, if I use the VIEW feature EVEYTHING CRASHES, we cannot review any report on screen. I must reboot the CCRS server & RCC, killing and restaring the services doesn't work.

PLEASE HELP
installer version CCRS_10_31_2007_31_10_28c_22 & Reporting_for_Call_Center_Client 4.0.100.1190
 
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