Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Reporting for Contact Center PRINT & VIEW option

Status
Not open for further replies.
sroggero

sroggero

Technical User
Sep 2, 2007
120
CA
Hi Guys,

We did installed a CP150 with Reporting for Contact Center latest version, everything works fine, collection, realtime, IPview...

Where we are experiencing an issue is when we try to create a report..... If I use the PRINT feature.... it goes out without any problems via the XPS process or direct printer, if I use the VIEW feature EVEYTHING CRASHES, we cannot review any report on screen. I must reboot the CCRS server & RCC, killing and restaring the services doesn't work.

PLEASE HELP
installer version CCRS_10_31_2007_31_10_28c_22 & Reporting_for_Call_Center_Client 4.0.100.1190
 
Status
Not open for further replies.

Similar threads

highgravity
  • Locked
  • Question
Can call center monitor call times by extension?
Replies
1
Views
127
curlycord
curlycord
Michael OConnor
  • Locked
  • Question
Norstar Phones and Call Pilot compatible with an Option 11?
Replies
2
Views
134
Michael OConnor
Michael OConnor
doughonea
  • Locked
  • Question
Info Mailbox for Hunt Group overflow
Replies
3
Views
99
doughonea
doughonea
DrowingInNortel
  • Locked
  • Question
Call Centre Reporting
Replies
5
Views
64
DrowingInNortel
DrowingInNortel
Mountainbear
  • Locked
  • Question
CCR path not forwarding 1
Replies
3
Views
145
curlycord
curlycord

Part and Inventory Search

Sponsor

Back
Top