Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

reporting for call center

Status
Not open for further replies.
threewires

threewires

Technical User
Aug 16, 2003
3
US
Hello,
We have installed reporting for call center with 4 agents and 2 supervisors for the moment BCM 400 4.0 We were told all calls can be recorded, but do not seem to be able to find it.
 
Status
Not open for further replies.

Similar threads

nortavaya
  • Locked
  • Question
ACCS: Restore hsitorical reporting only from backup ?
Replies
0
Views
56
nortavaya
nortavaya
Wilbur Terwilligeroc
  • Locked
  • Question
Avaya AACC reporting question for Multimedia agents
Replies
1
Views
93
effort1584
effort1584
NorstarOption
  • Locked
  • Question
Avaya Contact Center Manager Real Time Display not working
Replies
2
Views
205
jhenley
jhenley
telklass
  • Locked
  • Question
Short Call on AACC
Replies
0
Views
73
telklass
telklass
telklass
  • Locked
  • Question
Incoming call to block on a line
Replies
4
Views
131
telklass
telklass

Part and Inventory Search

Sponsor

Back
Top