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Reporting for call center

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paulmax1

Technical User
Jan 9, 2006
1
CA
Hi All

I have 2 questions.

What is the root password for the MySQL?

Second we just installed this system, and there is nothing being pulled down from the BMC onto the server. It says it is doing it, but is always at 0%. Does anyone have any thoughts? Our vendor does not have any ideas. According to one log I saw, it is trying to pull from a date in March 94 to the same date in March 94. My thought is there is a record in the MySQL that should have today's date and time in it.

Thanks Paul
 
Did you specify the correct Call Center Connection password in the Call Pilot?
 
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