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Reporting for Call Center (RCC) purging reports

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pop9002

Technical User
Jul 9, 2012
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We have multiple BCM sites. All will allow purging of the data base under maintenance except 2. These are BCM 450's. All sites are at 6.0 release with the same patch level. Does anyone know what I am missing on this one. The customer likes to purge the data bases on a scheduled basis.
 
Which version of RCC are you on?
RCC 2.x should allow purging - RCC 5 does not.
 
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