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Reporting for an ACD group Via a NEW CDN

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Nortelshop

Nortelshop

Technical User
Sep 12, 2003
121
US
How do I build a new CDN for an ACD group (including in the Option 61c PBX) then building a CDN in SCCS to capture reporting for that same ACD group I built in the option 61c? I just want to compare my programming with anyones out there to see why it doesn't work?

If you could give me the programming, I would appreciate it very much as a comparison!!

Thanks!
 
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