We are using ER version 8, and allow users to modify the published reports. The problem randomly occurs during the report modification process (aka Report Wizard). The problem is that the system temporarily "forgets" the filter statements, then, after 15 minutes to several hours later, "remembers' them again!
Here are the steps:
1) Report is selected for modification.
2) Step thru the buttons that present the fields, groupings, etc on the report.
3) The filter page displays, with the correct filter statement. This is not modified in any way, nor is the "use different filter" option selected.
4) Move on to the Report Save page. Save the report under a different name. All seemingly successful.
5) Modify the newly named report, and the filter statement is gone!
6) Modify the original report and the original filter is gone!
7) Wait 15 minutes to several hours, modify the original report, and the filter is there! The filter to the new report is still gone however.
What would cause this? Any suggestions on correcting it. BTW we are up-to-date with the ER hotfixes (thru Jan 2003)
Here are the steps:
1) Report is selected for modification.
2) Step thru the buttons that present the fields, groupings, etc on the report.
3) The filter page displays, with the correct filter statement. This is not modified in any way, nor is the "use different filter" option selected.
4) Move on to the Report Save page. Save the report under a different name. All seemingly successful.
5) Modify the newly named report, and the filter statement is gone!
6) Modify the original report and the original filter is gone!
7) Wait 15 minutes to several hours, modify the original report, and the filter is there! The filter to the new report is still gone however.
What would cause this? Any suggestions on correcting it. BTW we are up-to-date with the ER hotfixes (thru Jan 2003)