Report Server Ports And Firewalls

[PMRiley]

Is there any way to make CRS work without using just port 80?

The reason for asking is that we have a customer with CRS XI installed on their server and 4 other (completely seperate) organisations/subcontractors logging into CRS to run various reports.

3 of the external organisations/subcontractors can log in fine with no problems at all, but the last one cannot even get to the login page due to firewall restrictions on their network.

A request has been made to the IT dept of this org to allow other ports to be enabled on their firewall, but the answer is No.

As far as I have been able to make out (and I am on the edge of my knowledge of networks now!) CRS needs several? ports to operate as intended and port 80 just won't work, but I thought I would just ask on here to see if anyone could suggest anything before I have to confirm the bad news to the customer.

Thanks in advance!

 

[Turkbear]

Hi,
CRS ( like Enterprise) uses random ports to return info to the client, unless the ports to use are specified on the service's command line ( -requestPort 6402, for instance would use 6402 to send data out)..

There will need to be some ports open in that clients firewall for them to run 'On-Demand' reports ( although they should be able to get to the login page with just port 80 open - assuming your system is using the default web server port)





To Paraphrase:"The Help you get is proportional to the Help you give.."

 

[PMRiley]

Many thanks for that confirmation - I thought that would be the answer, but it was worth asking!

Do you know if the offline viewer would be able to help this situation or not?

 

[Turkbear]

Hi,
Not sure, but if static data is OK, you can schedule the report to export to PDF and place it on your web site so only a browser would be needed to see the report's output.







To Paraphrase:"The Help you get is proportional to the Help you give.."