Report schedule issue on BOE XI3 with a word format attachment

[raja2008]

Hello,

We are using BOE XI 3 and we have a report scheduled to a email destination and the report goes out as a attachment as well as link in word format.

The issue is when the user clicks on the link it is coming up with a open/save pop up box .
Is tehre a way to avoid this and make the document open directly in word just like it does in case of pdf.



Thank You

 

[hilfy]

Unfortunately, there's probably no way to do this. Crystal and BO give us very little control over the export formats - you only get the options that you have in either Crystal or BO and there is no setting to specifically control this feature.

-Dell

DecisionFirst Technologies - Seven-time SAP BusinessObjects Solution Partner of the Year

http://www.decisionfirst.com

 

[ztruelove]

You might also want to verify the file type settings in Windows. Each file type has the option to be set to "confirm open after download." Also note that this can be controlled in various places by Group Policy, so if the options are grayed out, check with your sys admins to see if this can be altered.

http://answers.microsoft.com/en-us/...kbox-for/036e7d8f-50a3-45e5-abd6-7647870b53b2