report page is not displaying the user entered search parameters against the header fields.

[abhi900]

In scenarios like where there are no results associated with the search criteria the report page is not displaying the user entered search parameters against the header fields.

Technical :
User journey goes like this after login into the Limits application
- On click of "Audit Log Report" link the search page is displayed
- User enters search criteria and submits the page
- A report is displayed with the results which contains header, body and footer information. In the header section search criteria is displayed against the fields (what ever user has entered in the searchable fields) and the body section contains the actual results.

Report search Page is a simple JSP page and it calls Crystal Report adpater with all the form values passed to it as a parameter and crystal report subsequently render the page to the UI. We checked the Session values along with posted form values from the search page, before handing over to the crystal api, we are able to see all the values are correctly passed and also session retains it, but we once pass it on to Crystal API we loose control and in the UI somehow its not displaying the values.

It used to work till we recently did the migration activity of moving to Websphere Process Server Version 7 from Version 6 which included JDK upgradation to V6 from V5.

No changes been done to Crystal Jar.

So is this error due to crystal report design or to do with WEbsphere ?

please advise

 

[Madawc]

If you put a parameter in the report header or page header, it should get displayed even if the search finds nothing. If you're doing that, and there is no selective suppression for the sections, then Crystal should show it. If you don't see it, this must be caused by the other stuff, that I'm not familiar with.

(You check for section suppression by right-clicking on the section in the left margin.)

Madawc Williams (East Anglia, UK). Using Crystal 2008 with SQL and Windows XP