Report displays differently when user runs it....

[sk8er1]

I have a report that prints 7 columns across the screen and paper when printed landscape. When the user prints the report it displays data for a 5 day period. How can I correct this ....

Thanks

 

[kchaudhry]

Your question is not clear. In the begining you are talking about "7 columns" and at the end "5 days". Please provide more information and I am sure someone will help you over here.

Kchaudhry

 

[sk8er1]

My report prints a date range....If I select 4/1/thru 4/30 then it displays
4/1 4/2 4/3 4/4 4/5 4/6 4/7
----- ---- ---- ---- ----- --- ------

When the user prints the report using the same range she gets...

4/1 4/2 4/3 4/4 4/5
---- ---- --- ---- ---

Its almost like a default portrait setup on her screen and printer....

 

[Turkbear]

Hi,
If the user's default printer is set to portrait, I believe that, absent the the user having the same printer model and settings used by the report, the default will be used..

Do the other 2 days show up on the next page or are they just gone?

 

[sk8er1]

I believe they printed on the next page...
Prints fine for me. I believe she can print landscape on other documents.

 

[vidru]

Is this from an application, or straight from Crystal?

-dave

 

[sk8er1]

Its from an vb.net app using the crystal that comes with vb.net

 

[vidru]

Have a look at this, you might need a hotfix:

http://support.businessobjects.com/library/kbase/articles/c2010983.asp

-dave