Reply to catch all address

[ascotta]

I am moving to Exchange.

Our exisitng e-mails can be sent my many people with the reply address of somthing@ourplace.com.

One member of staff recieves these reply e-mails and redirects depending on what its about.

How can I achieve this with Exchange goven its penchant for using the senders address.

I have not been able to figure it out. It is going to be a show stopper if I cannot fathom it out.

I may be being extremly dumb too, but bear with me.

Can this be done ?

[blue] A perspective from the other side!![/blue]

Cheers
Scott

 

[frazierr]

Isn't this something that can be done with delegates?

We have a group userid and mailbox, call it group@ourdomain.com. (Normal users aren't allowed to log into group userid, only an administrator that sets the delegates).

Each member of the organization that needs to read/reply to the messages is a full-permission delegate for group.
When they send email from outlook, they "send on behalf of" group@ourdomain.com.

I believe replies come back to group@ourdomain.com.


Thanks
-_Rick

 

[ascotta]

I get the drift of that. However I am not sure how you set this in outlook.

I want it automatically so that every e-mail certain users send is sent from )your example) group@domain.com .

i.e. the users dont have to do anything.

[blue] A perspective from the other side!![/blue]

Cheers
Scott

 

[frazierr]

Not sure how to make it happen automatically. Everyone here adds the "from" address manually. I'm way behind on my training, perhaps this will come up when I finally get formal training on the details.
Sorry I can't be more helpful.

-_Rick

 

[ascotta]

yes perhaps it will.

Reason it has to be automatic is that every e-mail incoming has to be filed against a job. There fore we have someone to do that. I am talkibg about 40 or 50 e-mails a day going out. That means 40 or 50 filling in the from details.

Thanks for your thoughts they are appreciated.

[blue] A perspective from the other side!![/blue]

Cheers
Scott