I am having an issue with the Reply by Calling feature (Pressing 88 after listening to a message). No matter what subscriber sends the message to whatever mailbox, reviewing the message and pressing 88 always returns the caller to the same digit combination, even though Octel says " Transferring to John Smith". We have 10 digit dial plan on PBX and 10 digit mailboxes. We only have subscribers in the 630623xxxx range. The Reply by Calling feature always returns the call to 6306231630 (which is a mailbox that is now always full). CDR shows the following:
**** 10 MAY 13 07:32:46PM
CALLER
CALLER ID)
Port: 2K ID:
***** 10 MAY 13 07:32:46PM
TNE
TREES, NORMAL ENTRY)
Port: 2K CallType: 3 Caller: Callee: 6306231630
***** 10 MAY 13 07:32:46PM
SMS
SESSION MODE SET)
Port: 2K Mode: 1 Box: 6306231630
AppID: 0
Any suggestions as to what needs to change in the configuration?
**** 10 MAY 13 07:32:46PM
CALLER
Port: 2K ID:
***** 10 MAY 13 07:32:46PM
TNE
Port: 2K CallType: 3 Caller: Callee: 6306231630
***** 10 MAY 13 07:32:46PM
SMS
Port: 2K Mode: 1 Box: 6306231630
AppID: 0
Any suggestions as to what needs to change in the configuration?