replay greeting

[jsaad]

I need to give callers an option to replay the morning, afternoon night and non business greetings. I recorded a greeting prompt and programmed a CCR menu. I want to be able push 8 to replay the whole greeting.
I understand you have to do it from the web menu and can't program this from the phone interface


THe question is whether the 8 will replay the CCR or the whole greeting???

 

[cowenby]

What type voicemail system do you have?

 

[jsaad]

crap. it is a call pilot 100. thanks, eventually i figured it out. the replay menu option will only replay the CCR menu and NOT the whole greeting + menu. i don't like that.


thanks, anyhow.

 

[cowenby]

Don't record a greeting. Instead, put the greeting at the beginning when you record the menu selections.