Replacing SD card

[yankblan]

I have a customer at 8.0, whose SD card does funny things. It's the first time I have to replace one. So I thought:

1-upgrade to latest version of 8.0
2-backup the config
3-Recreate new SD at the same version
4-restore config and licences
5-Re-record AA greetings and VM greetings.

I'm not backing up any of the VM, because that's where all the weird bugs are happening (embedded).

Missing a step?

http://interconnexionsld.ca/

 

[cruzades]

How exactly it is acting funny?

 

[hashtagpoundsign]

That looks gravy but make sure you have the appropriate license to upgrade. 32 users or smaller and no modules or an IPO with modules.

 

[yankblan]

Im upgrading minor, not major

http://interconnexionsld.ca/

 

[tlpeter]

Do you have an essential edition license on the dongle?
When you don't then get one after the license swap! If you already have then it will disappear from the ADI website but it is still there on the dongle.

BAZINGA!

I'm not insane, my mother had me tested!

 

[yankblan]

It was sold as 8.0 essential, so basically are you saying the essential license stays in the cabinet as opposed to the card?

We have someone in charge of licensing, so I presume there is a migration program and that I'll get a csv file with licenses associated with new dongle; with or without essential?

http://interconnexionsld.ca/

 

[amriddle01]

A virtual essential licence is tied to the 500v2 chassis, a real essential licence is tied to the SD card. Regardless of how it was sold, does it have an actual essential edition licence or a virtual one? It's quite evident when you look at the cofig


Avaya Implementation Qualified Professional Specialist Technical Engineer (AIQPSTE)

 

[yankblan]

Real one; it was sold as 8.0 essential. Then the new SD will contain the migrated essential license, correct?

http://interconnexionsld.ca/

 

[amriddle01]

It will if you complete the licence swap process/paperwork and add it as normal, it will not if you don't


Avaya Implementation Qualified Professional Specialist Technical Engineer (AIQPSTE)

 

[yankblan]

Geez, that's a big if... the guy who does buying/licensing is barely able to remember to put on pants before leaving for work. I'll double check once it comes in ; thanks for the info

http://interconnexionsld.ca/