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Replacing IDN Kitchen Printer with E03 card, help with dip switches, changing order device settings

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mrwonderfulsaloon

Technical User
May 10, 2016
28
CA
Hey everyone,

We currently have 2 TMU220B kitchen printers both working off IDN ports, daisy chained to one another through one of our workstation 6 terminals. They mostly work great, but every now again they will Jam up and have to be reset. This only happens when we have both running. Individually they never freeze if only 1 is in use. We decided to turn one of them into a networked printer and this is where we are so far.

Replaced the IDN card in 1 printer with a E03 network card.
Changed Dip Switch settings on the bottom of the printer to: DP1: 2 & 8 on DP2: 1,2 & 4 on
Installed a switch near the workstation 6 closest to the kitchen, having the server go into 1 port, the workstation into 1 port and the printer into 1 port. Workstation continues to work and show up in control panel. Printer does not work or show up in control panel.

Have factory reset the printer and given it IP address 192.168.100.1 , subnet: 255.255.255.0
Changed old printer on server from IDN to TCP/IP, input IP address followed by :9100
Currently still pointing towards a network node of the workstation 6 it was previously attached to through IDN.
Reloaded the database, rebooted workstations.
No Printing.

A few things I heard to try:
change the name of the MDSHost and MDSPrint, go back in and they will be refreshed. Delete the old ones. Reload the Database, reload the terminal.

Create a new network node for the printer using the IP address set on the printer, then point the printer in order devices to the network node using an IP address found within the subnet mask?

Currently the printer does not show up in the Micros Control Panel, only the server and turned on workstations show up. Should the printer be visible in Control Panel?

Any advice from someone who recently changed out the card of their TMU220B printer with a network card and got it working would be very helpful.

Running on Micros 3700 V5.5

Thank you
 
Need to reboot your system or at least restart the micros printing service
 
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