Replacing a TN 2211 OPTICAL DRIVE

[mselby83]

I have a G3R v10. I keeo getting STO-Data minor alarms,I am able to clear the alarms but within 48 hours the alarms return. Id like to replace the TN2211 with a new TN 2211, does anyone know the process of this, Thanks

 

[4merAvaya]

Attached is the link to the G3rV11 Avaya Maintenance Manual. I beleive the board replacement instructions are in there. The STO-DATA alarm information starts on page 2534.

Kevin

https://support.avaya.com/css/P8/documents/100008679

 

[mojoputter]

Do the alarms happen after its attempting to do its backups..? You may just have an issue with the backup disc. Try doing a Backup Disk Full, that may clear up the issue. Also, run that command at a low usage time.

 

[PBXTech]

three things to run to make sure all your backups match from memory to harddrives, to MO discs...

'sa t'
'back disk both full'
'test store data long'

 

[mselby83]

Thank all of you for your help. I performed a save translation, backup disk both full and a test storage data and the alarms cleared.Hopefully they wont come back. Thanks again