replaced messaging but have a problem

[IPStanding]

have a 2.2 magix with 2.5 messaging that crapped out. replaced with a 3.0 messaging but now every night it is dead. im asssuming when it resets at 2AM. i also get a not in normal op mode and now the displays no longer show new and old messages. anyone ever see? all programming is good.

 

[tdaugirdas]

Was this replacement messaging new or used? Did you reset it to factory specs (reinitialize and wipe out old programming) before programming it? Some people suggest doing that twice - before programming it.

Does this replacement have more ports enabled? If so - did you rotary enable any additional ports?

You may very well have a "defective" replacement module.

Tom Daugirdas,
President
STCG, Inc.
stcg.com

 

[IPStanding]

same flash card so the ports are the same. it was initailized and the programming was put in manually. customer had never done a backup. im going to a magix 4.0 tonight to see if that does it.

 

[tdaugirdas]

If you are going to a Magix Messaging 4.0 module, you need to flash upgrade the Magix processor to R4.0 - to fully utilize all of the additional features (Record-a-Call).

Tom Daugirdas,
President
STCG, Inc.
stcg.com