Repairing Corrupted .indd files???? Need Urgent Help

[BrooklandsGroup]

Hello All.

I need some urgent help if possible.

We have a .indd file that (for some reason) wont open on the users Mac.

We're running OSX 10.4 and the most up-to-date version of InDesign 2 (part of the creative suite 2).

When the user tries to open the file, its says something along the lines of "corrupt file" then just gives a close button, when its opened again, it asks if i would like to repair the file, when i choose yes, its closes and gives the first responce.

I emailed it to another user (running exactly the same spec and version) and he was able to open the document fine with no porblems what-so-ever.

I have searched hi and low for a solution but cant find one.

Does anyone know of a program/workaround to repair .indd files?

any feedback will be apreaciated.

Regards

BrooklandsGroup

 

[jmgalvin]

Quit Indesign. Go to hard drive/user/library/preferences and trash "com.adobe.InDesign.plist" Relaunch ID and see if the file opens.

If not, go to Find in Finder. Search for "fnt". Make sure to use Name Contains as the search parameter. Trash everything in the results that has the ".lst" extensionSome will say things like "adobe07fnt.lst" etc . These are the font caches used by OSX to prevent any actual corruption of a font file. Acorrupted cache can give some nasty results.

Using OSX 10.3.9 on a G4

 

[BrooklandsGroup]

jmgalvin....

you my friend are a legend! worked a treat!

thankyou!

Regards

the whole of the BrooklandsGroup IT team!!