Hi all
Just a problem I have come across. We are using arcserve 6.6 EE and have an hp sure store tape unit. The problem is that I have just made a load of barcodes up for the tapes and if the reader doesn’t read the barcode when the tape is used arcserve gives it a 10-digit serial number. I would like to get rid of this number but even when a new barcode is used and it can read it, it still reads the tape and uses the serial number on there.
Formatting the tape does nothing and can’t see any other way to change it
Anybody’s help would be appreciated
Just a problem I have come across. We are using arcserve 6.6 EE and have an hp sure store tape unit. The problem is that I have just made a load of barcodes up for the tapes and if the reader doesn’t read the barcode when the tape is used arcserve gives it a 10-digit serial number. I would like to get rid of this number but even when a new barcode is used and it can read it, it still reads the tape and uses the serial number on there.
Formatting the tape does nothing and can’t see any other way to change it
Anybody’s help would be appreciated