Removing red message lamp

[MASolutions]

Folks,

What is the best-practice procedure of clearing the 'red message lamp' when someone inadvertently changes the name of a user (while there are unchecked messages for that user)?

Thanks!

 

[tlpeter]

This will work:

SC = *90*N#
TN = N"; Msgs=0"
Function = Display Msg



BAZINGA!

I'm not insane, my mother had me tested!

 

[MASolutions]

tlpeter,

I am getting an 'INCOMPATIBLE' message. Thoughts? I attached the screenshot of the shortcode built per your directions.

 

[tlpeter]

So you do *90*extension number# and it says incompatable?
It always worked for me.


BAZINGA!

I'm not insane, my mother had me tested!

 

[Bas1234]

Try this N";" Msgs=0"

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged (Avaya Search tool

http://tinyurl.com/bas1234

)
______________________________________

 

[MASolutions]

yeah, it plays the conference tone and just hangs there until I either disconnect or press a button, then says incompatible.

 

[Ragnorak]

http://www.catalysttelecom.com/Rese...veTrainingSME/Avaya IP Office Boot Camps.aspx

Looks Like Irvine, CA Dec 5-9

 

[Ragnorak]

Oops wrong thread...

 

[Bas1234]

@Ragnorak, wrong thread..

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged (Avaya Search tool

http://tinyurl.com/bas1234

)
______________________________________

 

[amriddle01]

Just reboot the system, light goes out

http://www.ipoffice.tel

 

[IPGuru]

Best practice
Don't changes names on a user that has messages in the mailbox ;-)
(You can use System Status to check)

Computers are like Air conditioners:-
Both stop working when you open Windows

 

[tlpeter]

Or delete them first.
I rahter copy the user and then delete the original one and rename the copied one.


BAZINGA!

I'm not insane, my mother had me tested!

 

[IPGuru]

No
I definitely make the customer listen to/delete the msgs first.
otherwise the next day they come back & say the phone had messages on it can I get them back!


Computers are like Air conditioners:-
Both stop working when you open Windows

 

[tlpeter]

Very true


BAZINGA!

I'm not insane, my mother had me tested!