Removing NAV to reinstall

[rlwarner]

I have tried to uninstall Norton Anti Virus, but only half the program seems to uninstall.

There is nothing in the Add/Remove programs section, but we cannot reload NAV as it says a copy is already there.

What can I do? my machine is not able to protect me from viruses.

 

[MIKEFLorida]

Go to this link and download the Norton Removal Tool.

http://service5.symantec.com/SUPPOR...33497f6e8a319ece88256ace0076cc02?OpenDocument

 

[Locum]

Yes, MIKEFLorida is on the money. I have used the Rnav utility several times to remove remnints from the registry. It is especialy useful when upgrading from NAV Antivirus 200x to Systemworks 200x.

Incomplete uninstalls may be a result of the Nprotect, NAVagent and other Symantec progs running in the background durring the execution of "add/remove programs." B4 removing I would recomend running msconfig and unchecking any NAV programs and restart. Then run the "add/remove programs" to remove the antivirus program. Having neglected this, the use of the Rnav2003 tool should resolve conflicts and/or any lingering traces from your registry.

 

[Bugbear0001]

If you are trying to uninstall the Corporate version of NAV, check this page:

http://service1.symantec.com/SUPPOR...4e87c4628305232a88256a2200272984?OpenDocument

Basically, you need to uninstall the NAV7.6 msi file.