removing lines from Sys-acc

[cycochris]

i have a customer who leases space to another person. they have 15 lines coming in but the new tennant only needs/wants the last 4 lines. His lines ring in on the sys-acc and they dont want that. I looked in pool 70 and they are not there. is there somewhere else to look?

Thanks,

Chris

 

[jfilary]

I would do a "Trunk Information General" print, and see if those lines are possibly in another pool. Good place to start anyways.

 

[cycochris]

I printed the general trunk info and this is what I got.

A Trk SS/PP RemAccess Pool TlPrfx HldDisc Principal QCC Prty QCC Oper
A 801 1/ 1 No Remote 70 Yes Long 4
A 802 1/ 2 No Remote 70 Yes Long 4
A 803 1/ 3 No Remote 70 Yes Long 4
A 804 1/ 4 No Remote 70 Yes Long 4
A 805 2/ 1 No Remote 70 Yes Long 4
A 806 2/ 2 No Remote 70 Yes Long 4
A 807 2/ 3 No Remote 70 Yes Long 4
A 808 2/ 4 No Remote 70 Yes Long 4
A 809 3/ 1 No Remote 70 Yes Long 4
A 810 3/ 2 No Remote 70 Yes Long 4
A 811 3/ 3 No Remote 70 Yes Long 4
A 812 3/ 4 No Remote Yes Long 4
A 813 4/ 1 No Remote Yes Long 4
A 814 4/ 2 No Remote Yes Long 4
A 815 4/ 3 No Remote Yes Long 4
A 816 4/ 4 No Remote Yes Long 4

 

[TouchToneTommy]

Well, since the last 4 lines are not in a pool, assign them to the tenant as "private lines", one line to a button. But also lower the FRL of the tenant's phones to 1 so that they can't dial 9 and a telephone number on an SA button. Might also want to set the auto line select to pick the lines instead of the SA buttons first.

 

[1043]

Does the sytem have MOH or overhead paging. If so what line ports are they using.