Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations gkittelson on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
Removing exitexchange?
- Thread starter BMcAnly
- Start date
Download hijack this from the link below.Please do this. Click here:
to download HijackThis. Click scan and save a logfile, then post it here so
we can take a look at it for you. Don't click fix on anything in hijack this
as most of the files are legitimate.
Download ewido!
* Once you have downloaded Ewido Anti-spyware, locate the icon on the desktop and double-click it to launch the set up program.
* Once the setup is complete you will need run Ewido and update the definition files.
* On the main screen select the icon "Update" then select the "Update now" link.
* Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.
* Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
* Once in the Settings screen click on "Recommended actions" and then select "Delete"
* Under "Reports"
* Select "Automatically generate report after every scan"
* Un-Select "Only if threats were found"
Close Ewido Anti-spyware, Do NOT run a scan yet. We will do that later in safe mode.
* Click here to download ATF Cleaner by Atribune and save it to your desktop.
* Double-click ATF-Cleaner.exe to run the program.
* Under Main choose: Select All
* Click the Empty Selected button.
o If you use Firefox:
+ Click Firefox at the top and choose: Select All
+ Click the Empty Selected button.
+ NOTE: If you would like to keep your saved passwords, please click No at the prompt.
o If you use Opera:
+ Click Opera at the top and choose: Select All
+ Click the Empty Selected button.
+ NOTE: If you would like to keep your saved passwords, please click No at the prompt.
* Click Exit on the Main menu to close the program.
* Click here for info on how to boot to safe mode if you don't already know
how.
* Now copy these instructions to notepad and save them to your desktop. You
will need them to refer to in safe mode.
* Restart your computer into safe mode now. Perform the following steps in
safe mode:
Run Ewido!
# IMPORTANT: Do not open any other windows or programs while Ewido is scanning as it may interfere with the scanning process:
# Launch Ewido Anti-spyware by double-clicking the icon on your desktop.
# Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
# Ewido will now begin the scanning process. Be patient this may take a little time.
Once the scan is complete do the following:
# If you have any infections you will prompted, then select "Apply all actions"
# Next select the "Reports" icon at the top.
# Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
# Close Ewido and reboot your system back into Normal Mode.
reboot to normal mode and run a few online scans!
Make sure your ActiveX controls are set as follows:
Go to Internet Options - Security - Internet, press 'default level', then OK.
Now press "Custom Level."
In the ActiveX section, set the first two options (Download signed and
unsigned ActiveX controls) to 'prompt', and 'Initialize and Script ActiveX
controls not marked as safe" to 'disable'.
Active X settings
Run ActiveScan online virus scan here
When the scan is finished, anything that it cannot clean have it delete it.
Make a note of the file location of anything that cannot be deleted so you
can delete it yourself.
- Save the results from the scan!
post another hijack this log, the ewido and active scan logs
Member of ASAP Alliance of Security Analysis Professionals
under the name khazars
to download HijackThis. Click scan and save a logfile, then post it here so
we can take a look at it for you. Don't click fix on anything in hijack this
as most of the files are legitimate.
Download ewido!
* Once you have downloaded Ewido Anti-spyware, locate the icon on the desktop and double-click it to launch the set up program.
* Once the setup is complete you will need run Ewido and update the definition files.
* On the main screen select the icon "Update" then select the "Update now" link.
* Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.
* Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
* Once in the Settings screen click on "Recommended actions" and then select "Delete"
* Under "Reports"
* Select "Automatically generate report after every scan"
* Un-Select "Only if threats were found"
Close Ewido Anti-spyware, Do NOT run a scan yet. We will do that later in safe mode.
* Click here to download ATF Cleaner by Atribune and save it to your desktop.
* Double-click ATF-Cleaner.exe to run the program.
* Under Main choose: Select All
* Click the Empty Selected button.
o If you use Firefox:
+ Click Firefox at the top and choose: Select All
+ Click the Empty Selected button.
+ NOTE: If you would like to keep your saved passwords, please click No at the prompt.
o If you use Opera:
+ Click Opera at the top and choose: Select All
+ Click the Empty Selected button.
+ NOTE: If you would like to keep your saved passwords, please click No at the prompt.
* Click Exit on the Main menu to close the program.
* Click here for info on how to boot to safe mode if you don't already know
how.
* Now copy these instructions to notepad and save them to your desktop. You
will need them to refer to in safe mode.
* Restart your computer into safe mode now. Perform the following steps in
safe mode:
Run Ewido!
# IMPORTANT: Do not open any other windows or programs while Ewido is scanning as it may interfere with the scanning process:
# Launch Ewido Anti-spyware by double-clicking the icon on your desktop.
# Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
# Ewido will now begin the scanning process. Be patient this may take a little time.
Once the scan is complete do the following:
# If you have any infections you will prompted, then select "Apply all actions"
# Next select the "Reports" icon at the top.
# Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
# Close Ewido and reboot your system back into Normal Mode.
reboot to normal mode and run a few online scans!
Make sure your ActiveX controls are set as follows:
Go to Internet Options - Security - Internet, press 'default level', then OK.
Now press "Custom Level."
In the ActiveX section, set the first two options (Download signed and
unsigned ActiveX controls) to 'prompt', and 'Initialize and Script ActiveX
controls not marked as safe" to 'disable'.
Active X settings
Run ActiveScan online virus scan here
When the scan is finished, anything that it cannot clean have it delete it.
Make a note of the file location of anything that cannot be deleted so you
can delete it yourself.
- Save the results from the scan!
post another hijack this log, the ewido and active scan logs
Member of ASAP Alliance of Security Analysis Professionals
under the name khazars
erikhertzel
MIS
Run spysweeper and ewido and see if that cleans it up.
Webroot Spysweeper
Download it here:
Webroot Spysweeper 14 day Trial
Update the defs and do a sweep.
Also check this out:
Ewido download:
Update it and run a complete scan.
I would also check it with some other virus scanners just to make sure.
Report back...
Best regards.
Erik
Webroot Spysweeper
Download it here:
Webroot Spysweeper 14 day Trial
Update the defs and do a sweep.
Also check this out:
Ewido download:
Update it and run a complete scan.
I would also check it with some other virus scanners just to make sure.
Report back...
Best regards.
Erik
- Status
Similar threads
- Locked
- Question