Removing Call Forwarded phone number from Nortel M3904 phones 1

[kimblet]

Once I enter a phone number in the Call Forwarded field to forward a Nortel 3904 phone - is there a way to delete or clear the call forwarded phone number from the Display on the phone? It always defaults back to the previous call forwarded phone number. Any ideas?

 

[Firebird Scrambler]

Can you key in your extension number or e.g your voicemail number as I think it can only be cleared via TTY access.

All the best

Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK

http://www.linkedin.com/in/davidbromley

If it's working, then leave it alone!.

 

[kimblet]

The call forwarding is being used on several phones in a Conference Room and the phone number being forwarded to will be different based on who is using the room. If someone just presses the Forward soft key, it defaults to the last number used. If the user does not change the phone number to their own phone number, then the calls get forwarded to the last number entered by mistake. I was just wondering if there is a way to blank out the call forwarding phone number when it is not needed.

 

[Firebird Scrambler]

My advice would be to overwrite it with another number after it has been used or to delete the CFW key and make the phone user use the CFW FFC code.

All the best

Firebird Scrambler
Meridian 1 / Succession and BCM / Norstar Programmer in the UK

http://www.linkedin.com/in/davidbromley

If it's working, then leave it alone!.

 

[PRI265]

The CFW feature has always stored the previous value, allowing the user an easy re-connection to their preferred number by double-pressing the feature button (in M2000 series sets). The system doesn't have a "clear" feature for the user that I am aware of. Even if there were a "clear" feature for CFW, how again would that prevent user error, I wonder? Maybe you could print small notices and place them next to each phone reminding the users to verify their CFW values.

 

[RickyPone]

I'm with pri. I bet the users would never clear the last number.

 

[PRI265]

Maybe if it was such a pressing issue, you could design a ProComm script, and run it each evening afterhours which would change those sets you need to wipe the CFW values from, so that each morning the sets in question would not be forwarded anymore and would have no stored previous settings.

If the company can't afford to provide the end users their own personal valets, or doesn't want to discipline them for careless phone usage, then a script might suffice. ;-)