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Removed Movieplace and havng trouble at boot up.

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vic123

Instructor
Feb 4, 2003
2
US
I removed several viruses from my PC and all was OK until I removed Movieplace. I have a Dell dimensons XPS B866 with windows 98.

After I removed Moviplace the system gives me an windows error message when the desktop is about to be displayed.

MESSAGE: A FATAL EXCEPTION OE HAS OCCURED AT 0187:BFF9DFFF

When I reset the PC the desktop comes up with no problem.

What can I do to fix the error?
 
Does that unit come with a Dell reinstallation CD?
Was unable to tell on the Dell site. Kimber

The more I learn,I realize how much more there is to know!
 
Yes there is a Dell CD, but I have found the problem. There were several other "worms" and virus on the system. Once all were removed (using Ad-ware and HouseCleaning) everything is working.
Thanks for your help.
 
I am happy you have found a resolution, I hope you have found some adequate protection from reinfection.
So nice to hear back when things are solved, thank you. Kimber

The more I learn,I realize how much more there is to know!
 
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