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Remove skills on several agents in ASA

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Johnny3937

IS-IT--Management
Nov 30, 2011
46
US
If I wanted to remove a skill from 25 agents in ASA how to I tell the system that I want to blank out a field? Thanks!
 
find and replace on asa maybe

acss sme acis sme acss cm 5.2.1 acss cm and cmm acss aura messaging.
 
I have tried that, but I don't know how to null out a value. If I wanted to change a skill to something else, that works, but I want to remove it.
 
well there is always the old fashioned way one at a time.

acss sme acis sme acss cm 5.2.1 acss cm and cmm acss aura messaging.
 
To clear a field using ASA import you use a double quote ""

- Stinney
"Scire ubi aliquid invenire possis, ea demum maxima pars eruditionis est"

"To know where to find anything is, after all, the greatest part of education"

 
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