Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations SkipVought on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Remove MARP on DN? CallPilot not answering

Status
Not open for further replies.

np247

MIS
Aug 27, 2013
43
0
0
CA
Good morning,
I was changing the programming on my phone yesterday and somehow managed to break out helpdesk phone.
Previously it would go to voicemail after x rings, now it just calls the extension again and continues ringing.

Checking the previous config vs. today's config for the DN, the only difference I notice is:

Working:
DN 8888 0

Not working:
DN 4888 0 MARP

Any thoughts?

Thanks!
 
Alright, I figured it out.
Apparently my phone was MARPing the dead extension, so when I was deleting keys it resorted to the lowest value TN -- which in this case is an analog phone.
I ended up removing the buttons from my phone and (somewhat) followed this:
I entered "yes" to MARP on my new button, and everything worked perfectly.

After finding the solution I ended up finding a more suitable phone to perform the MARP on rather than my own.

Thanks and I hope this helps someone in the future!
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top