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remove extension
- Thread starter hulk68
- Start date
tdaugirdas
Technical User
Unplug it - or renumber that extension number to another unused number. You cannot "remove" a physical extension port.
Tom Daugirdas,
President
STCG, Inc.
stcg.com
Tom Daugirdas,
President
STCG, Inc.
stcg.com
dagwoodsystems
Programmer
With the Magix, information is built on the Logical ID. What I mean by that is that the extension number, the extension name, the button programming--all that--is built on the Logical ID record.
Hopefully that adds clarity to Tom's statement that "you can't really delete an extension...you just need to renumber it".
Does that make sense?
/soapbox begin
There will ALWAYS be a physical or "logical" port that exists, whether there is a real board in place or not. AT&T engineers spent a tremendous amount of time designing the addressable space that an extension could potentially occupy. Once you understand how it all works, you'll see the bigger picture as to how it all comes together as a wonderful piece of engineering.
/soapbox end
That said, I will further pump Avaya by saying that IP Office takes this concept a step further. Instead of binding all programming to a Logical ID, they instead allow all programming to live independent of the physical port number. By doing so, one can easily move an extension (with ALL it's programming in tact) from one physical port to another with little drama.
To perform the same feat with Magix requires one to rebuild the name, extension number and individual programming on a different physical port. It's not hard...just a pain in the butt (especially for companies who love to do the office shuffle).
To effectively eliminate or kill an extension, all one has to do is renumber the extension to something different--as well as kill any associated voice mailbox.
Tim Alberstein
Hopefully that adds clarity to Tom's statement that "you can't really delete an extension...you just need to renumber it".
Does that make sense?
/soapbox begin
There will ALWAYS be a physical or "logical" port that exists, whether there is a real board in place or not. AT&T engineers spent a tremendous amount of time designing the addressable space that an extension could potentially occupy. Once you understand how it all works, you'll see the bigger picture as to how it all comes together as a wonderful piece of engineering.
/soapbox end
That said, I will further pump Avaya by saying that IP Office takes this concept a step further. Instead of binding all programming to a Logical ID, they instead allow all programming to live independent of the physical port number. By doing so, one can easily move an extension (with ALL it's programming in tact) from one physical port to another with little drama.
To perform the same feat with Magix requires one to rebuild the name, extension number and individual programming on a different physical port. It's not hard...just a pain in the butt (especially for companies who love to do the office shuffle).
To effectively eliminate or kill an extension, all one has to do is renumber the extension to something different--as well as kill any associated voice mailbox.
Tim Alberstein
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