Remove DID CFB/NA from going to Auto-Attendant

[ScottMET]

I have a customer that has NEC Elite IPK II (SP1034,r4.6103)

I need to remove a specific PRI DID# from forwarding on busy or no answer to auto-attendant.

In other words, I just want it to ring until someone picks it up.

I know it's in system programing somewhere. I only know the DID#.


Thanks!

 

[belevedere]

Take a look at the cheat sheets at

http://www.nectekhelp.com.

There is a DID translation guide that may help.

 

[ScottMET]

Thanks belevedere although there was no luck there.

DID conversion table sent me to closed number 250 which, when dialed, rings x115.

That's on the right path but dont know how to turn off the routing or forwarding on closed number 250.

When the DID is dialed, it actually rings a group of phones.

Anyone?

Thanks!

 

[belevedere]

Use PCPro to check CMD 22-11. Look for the incoming number vs, the translated number.

 

[ScottMET]

Where can I get PCPro?

Thanks

 

[ScottMET]

And what version will work with the Elite IPK II?

 

[belevedere]

PCPro is a free download from NEC, but you need log in rights. Any version will work on the IPK-II, but the latest is always preferred.