Remove Auto-Attendant

[w3bm0nki]

I want to start off by apoligizing for my ignorance. I am very new to this phone system and know very little about it. We have a Merlin Legend R7.

We currently have a group of numbers that are routed to an Auto-Attendant. We want to change this and have them go straight to an operator. How would I go about doing this? Thanks for all your help in advance.

 

[Pepperz]

Assign the lines to the operator phone:
Sys Program > Exit > Extensions > Lines Trunks > enter operator extension, and input the lines you want to appear on the console.
Remove the lines from AutoAttendant auto answer:
Sys Program > Exit > Extensions > More > Group Calling > Lines / Pools > Enter Voice Mail calling group (770?) > Remove the lines you do not want auto answered.

Pepperz@charter.net