Remotely turn on forwarding? 1

[DJTelco]

Greetings all,

I have been digging without success to find a way to remotely activate Unconditional Forward On. Have I simply missed the answer, or is it not possible? I've been looking in VMPro to find that as an action that a touch tone could activate/deactivate - nothing yet.

Thanks

 

[big70]

IP Office Voicemail Pro 2.1 Installation & Administration

Play Configuration Menu Action
This action allows various user or hunt group settings to be altered. Because of the nature of this action it should always be protected by a PIN code in its General tab. See Using a Play Configuration Menu Action.

The options given when a caller accesses this action are:

For a user:

Edit forwarding number.

Edit follow me number.

Set call forwarding.

Set voicemail on/off.

Set do not disturb.

Edit voicemail code.

Edit voicemail reception.

Set voicemail email mode.

Edit voicemail callback number.
For a hunt group:

Set voicemail on/off.

Edit voicemail code.

Set voicemail email mode.

Set service mode.


For details of the default tabs see Standard Action Tabs, this section details only tabs and settings specific to this type of action.



Specific Tab:

Caller's mailbox: The mailbox matching the start point of the call.

Mailbox: Select or enter the name of the target mailbox.



Any changes made using this type of action are written to a file called "AuditTrail.txt" on the Voicemail Server PC. The file includes the time, date, details of the change and the CLI of the caller making the change.



greets Peter

 

[dphoneguy24]

I have a question that I believe that I know the answer to already but it doesn't hurt to ask. I have implemented this on a IPO with VMPRO but does it only work for the users on the IPO where the VMPRO server resides in a SCN environment? Meaning that users of centralized voicemail at remote sites can't change their forwarding for example through the voicemail interface.

Thanks,
dphoneguy24