Remotely Put Hunt Group Out of Service 4

[glenng3]

I need to find a way for hunt group supervisors to put the hunt group out of service from a remote location. They will use this when the weather is icy and the office is closed. So far I've constructed a short code that can put a hunt group out of service and a Voicemail Pro module to get the caller to the point where they are prompted to put the hunt group out of service, but I can't figure out how to get Voicemail Pro to send the short code to the system. Or have I got it all wrong?

 

[amriddle01]

Use a generic action(s) to set the group(s) to night service, you don't need shortcodes

 

[Okkie26]

VM pro

Generic action > change user or group > set > service mode > 0, 1 or 2

 

[Westi]

amriddle and okkie you both gave such a nice and fast and what is even better correct answer. I will give you the well deserved star(s)


Joe W.

FHandw, ACSS (SME), ACIS (SME)


“This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter

 

[Okkie26]

Tnx

 

[Gunnaro]

impressive, two equally good replies at the exact same time

Stars on you both!

Remember to put some security on that module, or else anyone can start messing around.
Pin code and/or CLI recognition is a must on these kind of setups.

Kind regards

Gunnar
__________________________________________________________________
Hippos have bad eyesight, but considering their weight, it’s hardly their problem

 

[Okkie26]

amriddle and okkie you both gave such a nice and fast and what is even better correct answer.


The correct answer. You should be a quiz master

 

[glenng3]

Thanks, guys, that is what I was looking for.