Remote users on lap tops - how do we know... 1

[jymm]

All of our sales force is using the remote msde version of MS CRM 3 and going 'offline' or 'online' (hate the way MS used those terms, but what can you do).

Recently we have a number of users who either 'forget' to go offline & online OR they are not entering information at all.

I realize that SQL is just doing things with replication, but the question keeps coming up --- how do we know that the users are going offline & online to sync their data? Does anyone know of a way that I can either view a table with that info or look in the replication system tables for that type of info?

Unfortunatly telling them to 'just do it' is not enough - we need to turn into IT Nazis... ah well...

ideas?

 

[jodonnell]

on the CRM sandbox site or microsoft.com/downloads there is a report available to tell you the sync information you need.

the sandbox site is

http://codegallery.gotdotnet.com/crm

John O'Donnell, Microsoft CRM MVP, MCSE, MCSA
MBS Certified Master–Applications for Microsoft Dynamics CRM
MBS Certified Master–Installation & Configuration for Microsoft Dynamics CRM
Crowe Chizek and Company LLC

http://www.crowecrm.com

 

[jymm]

John - that is exactly what I was looking for - had written SQL to do similar things, but this saves me BOAT LOADS of time and I can have our help desk person monitor things now - take this Star!