worked fine for me so far! as long as they are on 2.1. It sends the bin file over to the IP Office, and verifies it, so it is like doing it locally, so it can't really go wrong....can it?!??! !!!
I have upgraded my home SOE remontley on numerouse occasions without a failure.
I have also performed the remote upgrade on a couple of real sites (one of which was prone to failure with the old upgrade wizard) again without a failure
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