Remote shutdown of HP printers

[Chris1980]

Hi,

can anyone tell me if it is possible to automatically shutdown and restart HP Printers to a schedule, VBscript or an application.

All of the newer models of Printers error if they are on when certain overnight tasks run on our network. The printers don't get touched by any of the tasks so I can only assume at some point the printer is queried for its IP and this causes the error (HP have been next to useless in helping with this problem so I'm just looking for how to implement a workaround).

thanks for any help,

Chris

 

[LawnBoy]

I don't know of any programmatic way to do this.

That's a very unusual problem you describe. On the printers, have you disabled all of the unused EIO protocols? If not, try that on one printer and see if it helps.

If it doesn't help, I would guess that your problem lies with some SNMP task. If you're running some discovery task you might try to lock out the IP range your printers are on. I've seen certain types of SNMP sweeps lock up certain types of printers. Are you getting an error code?

 

[Chris1980]

Printers error with a 49.xx code. Is basically a broadcast to shutdown the PC's that has a package in it that the printers react to.

We are planning to move the printers onto another subnet but was looking for an interim resolution if possible.

We have also tried different shutdown apps but they all seem to do the same (web page for one says that HP use it but they have been complete &^%$ in any sort of fault resolution and I can't believe they put printers out that they obviously don't even understand themselves.)

Thanks for the help (all unused protocols are disabled).

 

[Auger282]

what application is it... its odd that you wouldnt be able to make exceptions to the script...