remote rad in path

[Mitelpassion]

Was wondering if it's possible to somehow get a rad located on controller A to work on a path configured on controller B?

I've tried but have failed. RAD HG are not networked supported only voice HG. However a voice hg can't be assigned to a recording in a path.

has anyone ever tried this or better yet got it to work? maybe some workaround?

I recall reading a post somewhere, not necessarily here, an issue with rads not playing for a path when rad was located on a remote controller. This would at least indicated that programming remote rad was possible.

thanks in advance,

 

[kwbMitel]

Simplest method would be to get a voicemail license on the local system and use embedded VM rads.

*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.

 

[Mitelpassion]

have done that. working. the challenge is getting all the recordings from system A to system B.

though it would have been easier to just point the path to the existing rad on remote controller.

thanks for the reply

 

[kwbMitel]

The files are accessable thru FTP if you know what you are doing. I seem to remember someone posting about the exact directory but I don't know it offhand.

The RAD needs to be local as far as I know.

*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.

 

[Virtualman9000]

I have a problem with RADs on an Mxe server. I have a customer with MCD hunt groups using rads. The phones will be on the mxe server along with the hunt groups. How can I make a rad play in an mxe server hunt group? I ran into the same problem with networked hunt groups.

 

[Mitelpassion]

virtualman it appears you can't cause the MXE server does NOT support voicemail.

You need voicemail for RADs to function.

 

[LoopyLou]

MitelPassion:

RAD's must be on the same controller as the path they serve.

Virtualman9000:

Since the MXe Server doesn't support the internal voicemail, then I don't think RAD's will work.

 

[Virtualman9000]

I believe I am going to have to use a 6160. They are set up as app server ports. Thanks for the help.