Remote programming an ACS R6.0 using a Partner ACS Remote Access, Backup/Restore Card 2

[retiredtelco]

I have never used a Partner ACS Remote Access, Backup/Restore Card. How do you set it up? Do you assign one of the incoming lines to answer an incoming modem call?

 

[TouchToneTommy]

Set a password in #730 - it is alphanumeric like entering the name for an extension.

Call in and ask to be transferred to Ext 76.

Be on site and program a station port to access Intercom first, and have the modem dial 76

If you have Partner Messaging, create Ext. 76 as Transfer Only. If selector code 7 is default (not used) dial in with the modem, hit the auto attendant, then dial *8 (transfer) and 76. (Use commas in the dial string for the pauses)

If you have Partner Mail VS, Ext. 76 is invalid, but the hunt groups 771-778 are, so assign 76 to hunt group 776, and transfer to that.

Once you connect, you dial the password,

 

[Dexman]

Being able to establish a session via the remote access feature is an exercise in frustration. Only a few models seem to be able to do it. Avaya switched to a dedicated modem port as a work around for the 5x9 processor.

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