Remote Office 9150 Questions

[ae9tm]

We have been running a remote office 9150 over our VPN over the internet to an RLC in our main office for a little over a year now. The 9150 and RLC are both on software revision 1.3.4. Our IT department knows very little about the system and all the config changes in the system are done by an outside company. We are stuck in a lease with no control over who maintains the system, and we have pretty much lost confidence in the maintainers ability to configure this system. I am just a tech/geek user on the 9150 end that is trying to figure out how to make this thing useable (with the cooperation of the IT department).

At this point I would say that running over the internet is probably a bad idea. We often have poor audio quality and lots of dropped syllables. For now this is what we are stuck with so I am trying to make the best of it. If anyone else has done this successfully and can offer suggestions to get it to perform better I would love to hear them. We already have the Jitter buffer at the maximum 90ms... Is there any way to increase it further?

I currently can only access the 9150 and RLC configurations, so I am blind to what is on the PBX side. Can anyone clue me in as to how the 9150 ports get matched up with PBX (Meridian-1) extensions? For instance, my phone is on 9150 port 9 configured as Local & Remote with a DN of 5078 and which points to RLC port 9. RLC port 9 is configured as Remote and usage is Dedicated. My extension in the PBX is 8078. Is there something on the PBX side that points to RLC port 9 and says it is 8078, or does something translate the 5078 to 8078? Th PBX extension seems to override the local one as my local line appearance key shows L8078 and I can not even dial myself locally with 5078... only 8078 (and my alternate PBX extension of 4078) work. What links up the 9150/RLC config with the PBX?

Currently our bridge port configuration does not seem to be working. When we try to transfer a call from the local BRI lines to a PBX extension it does not work. We have two bridge ports defined as Remote on 9150 ports 46 and 47 (with matching port numbers on the RLC). DNs are 4046 and 4047, phone type M3903, Bridge port enabled, no local call keys. No phones are plugged in to those ports. On the RLC side they are configured as Dedicated. What kind of configuration does the PBX need to match up with this? They also have G711 compression on these ports... is that necessary? Can't we use the lower-bandwidth G729?

One last question... when we loose our IP connection our failover to the BRI lines is not working. We have the first B channel defined as remote only and using 1010222 for long distance access. The RLC is also using 1010222 for LD. It did work at one point, but now it has stopped. When it dials there is a warning in the RLC log about possibly running over a voice connection. I tried taking out the 1010222 code just to see if it would work and it still reported problems initializing the connection. Does anyone have any hints on how to get the proper long distance service set up to carry a 64k data call? Any ideas how to debug why the connection is not working?

I know I have asked a bunch here... I'll be happy for any little tidbits of information or pointers to documentation that anyone can offer. I have the 9150 and RLC documentation available (and have spent alot of time pouring through it all). I don't currently have any Meridian docs.

Thanks in advance!

Troy Monaghen

 

[dlesap]

Hello
First, it doesn't matter if you don't have access to the Meridian. If the phone set come up with its number then the configuration in the Meridian has read by RLC board.

The release of the RO might be 1.4.1 that is the market release. It's avaliable at the Nortel Customer support Web page. You should upgrade it.

The Voice Flex service with the BRI interface might works. In the RLC config manager windows there is a PSTN test menu.
Use it to test the PSTN line.

For the voice quality, you MUST have a voice packet priorization enable in the IP network to work propely.
Have a look in the QoS menu also.

As an example, copy/paste this config in a text file and load it in your config manager. Then change only the PSTN number and send the config to the RLC and 9150. It works.
Just check that the RLC DID number is configured in the Meridian on port 16 and/or 17.
---------------------------------------------------------------------------------
Board Type : RLC-Double Wide
Board Version : 1_04_01 RLC [CM Version : 1_04_00]
Database Version : 1.32
Date: 04-30-2003 Time: 09:41
---------------------------------------------------------------------------------
Configuration :
IPCFG 192.168.9.10,255.255.255.0,192.168.9.1,0.0.0.0,255.0.0.0,D,D,E
SYSCFG 254,RLC main,0,90,E,0,E,E,E,E
ACCFG E,3,03:35,28,0,0,7698
PORTCFG 0,1,0,2,0,D,D,D,E
PORTCFG 1,1,0,2,0,D,D,D,E
PORTCFG 2,1,0,2,0,D,D,D,E
PORTCFG 3,1,0,2,0,D,D,D,E
PORTCFG 4,1,0,2,0,D,D,D,E
PORTCFG 5,1,0,2,0,D,D,D,E
PORTCFG 6,1,0,2,0,D,D,D,E
PORTCFG 7,1,0,2,0,D,D,D,E
PORTCFG 8,1,0,2,0,D,D,D,E
PORTCFG 9,1,0,2,0,D,D,D,E
PORTCFG 10,1,0,2,0,D,D,D,E
PORTCFG 11,1,0,2,0,D,D,D,E
PORTCFG 12,1,0,2,0,D,D,D,E
PORTCFG 13,1,0,2,0,D,D,D,E
PORTCFG 14,1,0,2,0,D,D,D,E
PORTCFG 15,1,0,2,0,D,D,D,E
PORTCFG 16,2,2,0227398990
PORTCFG 17,0,D
PORTCFG 18,0,D
PORTCFG 19,0,D
PORTCFG 20,0,D
PORTCFG 21,0,D
PORTCFG 22,0,D
PORTCFG 23,0,D
PORTCFG 24,0,D
PORTCFG 25,0,D
PORTCFG 26,0,D
PORTCFG 27,0,D
PORTCFG 28,0,D
PORTCFG 29,0,D
PORTCFG 30,0,D
PORTCFG 31,0,D
PORTCFG 32,1,0,2,0,D,D,D,E
PORTCFG 33,1,0,2,0,D,D,D,E
PORTCFG 34,1,0,2,0,D,D,D,E
PORTCFG 35,1,0,2,0,D,D,D,E
PORTCFG 36,1,0,2,0,D,D,D,E
PORTCFG 37,1,0,2,0,D,D,D,E
PORTCFG 38,1,0,2,0,D,D,D,E
PORTCFG 39,1,0,2,0,D,D,D,E
PORTCFG 40,1,0,2,0,D,D,D,E
PORTCFG 41,1,0,2,0,D,D,D,E
PORTCFG 42,1,0,2,0,D,D,D,E
PORTCFG 43,1,0,2,0,D,D,D,E
PORTCFG 44,1,0,2,0,D,D,D,E
PORTCFG 45,1,0,2,0,D,D,D,E
PORTCFG 46,1,0,2,0,D,D,D,E
PORTCFG 47,1,0,2,0,D,D,D,E
PORTCFG 48,2,2,0227398991
PORTCFG 49,0,D
PORTCFG 50,0,D
PORTCFG 51,0,D
PORTCFG 52,0,D
PORTCFG 53,0,D
PORTCFG 54,0,D
PORTCFG 55,0,D
PORTCFG 56,0,D
PORTCFG 57,0,D
PORTCFG 58,0,D
PORTCFG 59,0,D
PORTCFG 60,0,D
PORTCFG 61,0,D
PORTCFG 62,0,D
PORTCFG 63,1,0,2,0,D,D,D,D
FKEYCFG 17,0 NC,0 NC,NC
FKEYCFG 18,0 NC,0 NC,NC
FKEYCFG 19,0 NC,0 NC,NC
FKEYCFG 20,0 NC,0 NC,NC
FKEYCFG 21,0 NC,0 NC,NC
FKEYCFG 22,0 NC,0 NC,NC
FKEYCFG 23,0 NC,0 NC,NC
FKEYCFG 24,0 NC,0 NC,NC
FKEYCFG 25,0 NC,0 NC,NC
FKEYCFG 26,0 NC,0 NC,NC
FKEYCFG 27,0 NC,0 NC,NC
FKEYCFG 28,0 NC,0 NC,NC
FKEYCFG 29,0 NC,0 NC,NC
FKEYCFG 30,0 NC,0 NC,NC
FKEYCFG 31,0 NC,0 NC,NC
FKEYCFG 49,0 NC,0 NC,NC
FKEYCFG 50,0 NC,0 NC,NC
FKEYCFG 51,0 NC,0 NC,NC
FKEYCFG 52,0 NC,0 NC,NC
FKEYCFG 53,0 NC,0 NC,NC
FKEYCFG 54,0 NC,0 NC,NC
FKEYCFG 55,0 NC,0 NC,NC
FKEYCFG 56,0 NC,0 NC,NC
FKEYCFG 57,0 NC,0 NC,NC
FKEYCFG 58,0 NC,0 NC,NC
FKEYCFG 59,0 NC,0 NC,NC
FKEYCFG 60,0 NC,0 NC,NC
FKEYCFG 61,0 NC,0 NC,NC
FKEYCFG 62,0 NC,0 NC,NC
IDVRCFG D,1
RUNITCFG 1,E,0,1,30,30,3,1234567890,0987654321,E,Y,192.168.9.11,E,16,E,0,8,Y,00227387635,D,D,2048.00,D
RUNITCFG 2,D,0,2,30,30,1,D,D,D,D,D
RUNITCFG 3,D,0,3,30,30,1,D,D,D,D,D
RUNITCFG 4,D,0,4,30,30,1,D,D,D,D,D
RUNITCFG 5,D,0,5,30,30,1,D,D,D,D,D
RUNITCFG 6,D,0,6,30,30,1,D,D,D,D,D
RUNITCFG 7,D,0,7,30,30,1,D,D,D,D,D
RUNITCFG 8,D,0,8,30,30,1,D,D,D,D,D
RUNITCFG 9,D,0,9,30,30,1,D,D,D,D,D
RUNITCFG 10,D,0,10,30,30,1,D,D,D,D,D
RUNITCFG 11,D,0,11,30,30,1,D,D,D,D,D
RUNITCFG 12,D,0,12,30,30,1,D,D,D,D,D
RUNITCFG 13,D,0,13,30,30,1,D,D,D,D,D
RUNITCFG 14,D,0,14,30,30,1,D,D,D,D,D
RUNITCFG 15,D,0,15,30,30,1,D,D,D,D,D
RUNITCFG 16,D,0,16,30,30,1,D,D,D,D,D
RUNITCFG 17,D,0,17,30,30,1,D,D,D,D,D
RUNITCFG 18,D,0,18,30,30,1,D,D,D,D,D
RUNITCFG 19,D,0,19,30,30,1,D,D,D,D,D
RUNITCFG 20,D,0,20,30,30,1,D,D,D,D,D
ONOFFCFG 1,SUN,0
ONOFFCFG 1,MON,0
ONOFFCFG 1,TUE,0
ONOFFCFG 1,WED,0
ONOFFCFG 1,THU,0
ONOFFCFG 1,FRI,0
ONOFFCFG 1,SAT,0
ONOFFCFG 2,SUN,0
ONOFFCFG 2,MON,0
ONOFFCFG 2,TUE,0
ONOFFCFG 2,WED,0
ONOFFCFG 2,THU,0
ONOFFCFG 2,FRI,0
ONOFFCFG 2,SAT,0
ONOFFCFG 3,SUN,0
ONOFFCFG 3,MON,0
ONOFFCFG 3,TUE,0
ONOFFCFG 3,WED,0
ONOFFCFG 3,THU,0
ONOFFCFG 3,FRI,0
ONOFFCFG 3,SAT,0
ONOFFCFG 4,SUN,0
ONOFFCFG 4,MON,0
ONOFFCFG 4,TUE,0
ONOFFCFG 4,WED,0
ONOFFCFG 4,THU,0
ONOFFCFG 4,FRI,0
ONOFFCFG 4,SAT,0
ONOFFCFG 5,SUN,0
ONOFFCFG 5,MON,0
ONOFFCFG 5,TUE,0
ONOFFCFG 5,WED,0
ONOFFCFG 5,THU,0
ONOFFCFG 5,FRI,0
ONOFFCFG 5,SAT,0
ONOFFCFG 6,SUN,0
ONOFFCFG 6,MON,0
ONOFFCFG 6,TUE,0
ONOFFCFG 6,WED,0
ONOFFCFG 6,THU,0
ONOFFCFG 6,FRI,0
ONOFFCFG 6,SAT,0
ONOFFCFG 7,SUN,0
ONOFFCFG 7,MON,0
ONOFFCFG 7,TUE,0
ONOFFCFG 7,WED,0
ONOFFCFG 7,THU,0
ONOFFCFG 7,FRI,0
ONOFFCFG 7,SAT,0
ONOFFCFG 8,SUN,0
ONOFFCFG 8,MON,0
ONOFFCFG 8,TUE,0
ONOFFCFG 8,WED,0
ONOFFCFG 8,THU,0
ONOFFCFG 8,FRI,0
ONOFFCFG 8,SAT,0
ONOFFCFG 9,SUN,0
ONOFFCFG 9,MON,0
ONOFFCFG 9,TUE,0
ONOFFCFG 9,WED,0
ONOFFCFG 9,THU,0
ONOFFCFG 9,FRI,0
ONOFFCFG 9,SAT,0
ONOFFCFG 10,SUN,0
ONOFFCFG 10,MON,0
ONOFFCFG 10,TUE,0
ONOFFCFG 10,WED,0
ONOFFCFG 10,THU,0
ONOFFCFG 10,FRI,0
ONOFFCFG 10,SAT,0
ONOFFCFG 11,SUN,0
ONOFFCFG 11,MON,0
ONOFFCFG 11,TUE,0
ONOFFCFG 11,WED,0
ONOFFCFG 11,THU,0
ONOFFCFG 11,FRI,0
ONOFFCFG 11,SAT,0
ONOFFCFG 12,SUN,0
ONOFFCFG 12,MON,0
ONOFFCFG 12,TUE,0
ONOFFCFG 12,WED,0
ONOFFCFG 12,THU,0
ONOFFCFG 12,FRI,0
ONOFFCFG 12,SAT,0
ONOFFCFG 13,SUN,0
ONOFFCFG 13,MON,0
ONOFFCFG 13,TUE,0
ONOFFCFG 13,WED,0
ONOFFCFG 13,THU,0
ONOFFCFG 13,FRI,0
ONOFFCFG 13,SAT,0
ONOFFCFG 14,SUN,0
ONOFFCFG 14,MON,0
ONOFFCFG 14,TUE,0
ONOFFCFG 14,WED,0
ONOFFCFG 14,THU,0
ONOFFCFG 14,FRI,0
ONOFFCFG 14,SAT,0
ONOFFCFG 15,SUN,0
ONOFFCFG 15,MON,0
ONOFFCFG 15,TUE,0
ONOFFCFG 15,WED,0
ONOFFCFG 15,THU,0
ONOFFCFG 15,FRI,0
ONOFFCFG 15,SAT,0
ONOFFCFG 16,SUN,0
ONOFFCFG 16,MON,0
ONOFFCFG 16,TUE,0
ONOFFCFG 16,WED,0
ONOFFCFG 16,THU,0
ONOFFCFG 16,FRI,0
ONOFFCFG 16,SAT,0
ONOFFCFG 17,SUN,0
ONOFFCFG 17,MON,0
ONOFFCFG 17,TUE,0
ONOFFCFG 17,WED,0
ONOFFCFG 17,THU,0
ONOFFCFG 17,FRI,0
ONOFFCFG 17,SAT,0
ONOFFCFG 18,SUN,0
ONOFFCFG 18,MON,0
ONOFFCFG 18,TUE,0
ONOFFCFG 18,WED,0
ONOFFCFG 18,THU,0
ONOFFCFG 18,FRI,0
ONOFFCFG 18,SAT,0
ONOFFCFG 19,SUN,0
ONOFFCFG 19,MON,0
ONOFFCFG 19,TUE,0
ONOFFCFG 19,WED,0
ONOFFCFG 19,THU,0
ONOFFCFG 19,FRI,0
ONOFFCFG 19,SAT,0
ONOFFCFG 20,SUN,0
ONOFFCFG 20,MON,0
ONOFFCFG 20,TUE,0
ONOFFCFG 20,WED,0
ONOFFCFG 20,THU,0
ONOFFCFG 20,FRI,0
ONOFFCFG 20,SAT,0
FBQOSCFG 1,E,4,6,15,1,NC,128
FBQOSCFG 2,E,5,6,15,10,NC,32
FBQOSCFG 3,E,5,6,15,10,NC,32
FBQOSCFG 4,E,5,6,15,10,NC,32
FBQOSCFG 5,E,5,6,15,10,NC,32
FBQOSCFG 6,E,5,6,15,10,NC,32
FBQOSCFG 7,E,5,6,15,10,NC,32
FBQOSCFG 8,E,5,6,15,10,NC,32
FBQOSCFG 9,E,5,6,15,10,NC,32
FBQOSCFG 10,E,5,6,15,10,NC,32
FBQOSCFG 11,E,5,6,15,10,NC,32
FBQOSCFG 12,E,5,6,15,10,NC,32
FBQOSCFG 13,E,5,6,15,10,NC,32
FBQOSCFG 14,E,5,6,15,10,NC,32
FBQOSCFG 15,E,5,6,15,10,NC,32
FBQOSCFG 16,E,5,6,15,10,NC,32
FBQOSCFG 17,E,5,6,15,10,NC,32
FBQOSCFG 18,E,5,6,15,10,NC,32
FBQOSCFG 19,E,5,6,15,10,NC,32
FBQOSCFG 20,E,5,6,15,10,NC,32
APPMODCFG 0,AUTO,AUTO
APPMODCFG 1,AUTO,AUTO
APPMODCFG 2,AUTO,AUTO
APPMODCFG 3,AUTO,AUTO
APPMODCFG 4,AUTO,AUTO
---------------------------------------------------------------------------------
Board Type : ROU
Board Version : 1_04_01 ROU [CM Version : 1_04_00]
Database Version : 1.32
Date: 05-16-2003 Time: 13:45
---------------------------------------------------------------------------------
Configuration :
IPCFG 192.168.9.11,255.255.255.0,192.168.9.1,D,D,E
SYSCFG 1,9150 remote,0,0,1,E,D
ROUCFG 12:00,0,JAN-01-2000,#95,#94,#99,#98,#97,#96,E,2,D,NC
RLCDETCFG 254,3,0987654321,1234567890,E,192.168.9.10,E,0227398990,D,D,1
ROUDEVCFG 0,2,0,D,E,E,Stephen McKinnon,7698,090 ,M3904,D,NC
ROUDEVCFG 1,2,1,D,E,E,Craig Parkins,7701,090 ,M3904,D,NC
ROUDEVCFG 2,2,2,D,E,E,Barbara Bard,7710,090 ,M3904,D,NC
ROUDEVCFG 3,2,3,D,E,E,Michael McCluskie,7713,090 ,M3903,D
ROUDEVCFG 4,2,4,D,E,E,Sandra Joy,7723,090 ,M3904,D,NC
ROUDEVCFG 5,2,5,D,E,E,Marc Travaglini,7754,090 ,M3904,D,NC
ROUDEVCFG 6,2,6,D,E,E,Colin Mackay,7792,090 ,M3904,D,NC
ROUDEVCFG 7,2,7,D,E,E,William McLarty,7837,090 ,M3904,D,NC
ROUDEVCFG 8,2,8,D,E,E,Michael Malecha,7854,090 ,M3904,D,NC
ROUDEVCFG 9,2,9,D,E,E,Radisav Milijanovic,7859,090 ,M3904,D,NC
ROUDEVCFG 10,2,10,D,E,E,Jason Lipka,7952,090 ,M3904,D,NC
ROUDEVCFG 11,2,11,D,E,E,Elijah Nagawkar,7985,090 ,M3904,D,NC
ROUDEVCFG 12,2,12,D,E,E,Mario Cipriano,8113,090 ,M3904,D,NC
ROUDEVCFG 13,2,13,D,E,E,Jose Dias,8129,090 ,M3904,D,NC
ROUDEVCFG 14,2,14,D,E,E,Zeljko Smailagic,8297,090 ,M3904,D,NC
ROUDEVCFG 15,2,15,D,E,E,Curtis Melnik,8298,090 ,M3904,D,NC
ROUDEVCFG 16,0,D,E,E,NC,NC,NC,M2616
ROUDEVCFG 17,0,D,E,E,NC,NC,NC,M2616
ROUDEVCFG 18,0,D,E,E,NC,NC,NC,M2616
ROUDEVCFG 19,0,D,E,E,NC,NC,NC,M2616
ROUDEVCFG 20,0,D,E,E,NC,NC,NC,M2616
ROUDEVCFG 21,0,D,E,E,NC,NC,NC,M2616
ROUDEVCFG 22,0,D,E,E,NC,NC,NC,M2616
ROUDEVCFG 23,0,D,E,E,NC,NC,NC,M2616
ROUDEVCFG 24,0,D,E,E,NC,NC,NC,M2616
ROUDEVCFG 25,0,D,E,E,NC,NC,NC,M2616
ROUDEVCFG 26,0,D,E,E,NC,NC,NC,M2616
ROUDEVCFG 27,0,D,E,E,NC,NC,NC,M2616
ROUDEVCFG 28,0,D,E,E,NC,NC,NC,M2616
ROUDEVCFG 29,0,D,E,E,NC,NC,NC,M2616
ROUDEVCFG 30,0,D,E,E,NC,NC,NC,M2616
ROUDEVCFG 31,0,D,E,E,NC,NC,NC,M2616
ROUDEVCFG 32,2,32,D,E,E,Riazuddin Mohammad,8330,090 ,M3904,D,NC
ROUDEVCFG 33,2,33,D,E,E,Ketil Hov,8412,090 ,M3904,D,NC
ROUDEVCFG 34,2,34,D,E,E,Mubashir Ahmad,8436,090 ,M3904,D,NC
ROUDEVCFG 35,2,35,D,E,E,Valentina Zigic,8459,090 ,M3904,D,NC
ROUDEVCFG 36,2,36,D,E,E,Lorna Ramsden,8461,090 ,M3904,D,NC
ROUDEVCFG 37,2,37,D,E,E,Phil Givney,8475,090 ,M3904,D,NC
ROUDEVCFG 38,2,38,D,E,E,Nighat Romy Sharief,8487,090 ,M3904,D,NC
ROUDEVCFG 39,2,39,D,E,E,Alan Ritchie,8651,090 ,M3904,D,NC
ROUDEVCFG 40,2,40,D,E,E,Maria Aurora Mendoza,8658,090 ,M3904,D,NC
ROUDEVCFG 41,2,41,D,E,E,Susan Kowitz,8677,090 ,M3904,D,NC
ROUDEVCFG 42,2,42,D,E,E,Cyril Geel,8730,090 ,M3904,D,NC
ROUDEVCFG 43,2,43,D,E,E,Moira Johnson,8752,090 ,M3904,D,NC
ROUDEVCFG 44,2,44,D,E,E,Malin Andersson,8894,090 ,M3904,D,NC
ROUDEVCFG 45,2,45,D,E,E,Barrientos Carlo,8076,090 ,M3904,D,NC
ROUDEVCFG 46,2,46,D,E,E,L.Meynet-Luypers,7849,090 ,M3904,D,NC
ROUDEVCFG 47,2,47,D,E,E,Poste test AP,8962,090 ,M3904,D,NC
ROUDEVCFG 48,0,D,E,E,NC,NC,NC,M2616
ROUDEVCFG 49,0,D,E,E,NC,NC,NC,M2616
ROUDEVCFG 50,0,D,E,E,NC,NC,NC,M2616
ROUDEVCFG 51,0,D,E,E,NC,NC,NC,M2616
ROUDEVCFG 52,0,D,E,E,NC,NC,NC,M2616
ROUDEVCFG 53,0,D,E,E,NC,NC,NC,M2616
ROUDEVCFG 54,0,D,E,E,NC,NC,NC,M2616
ROUDEVCFG 55,0,D,E,E,NC,NC,NC,M2616
ROUDEVCFG 56,0,D,E,E,NC,NC,NC,M2616
ROUDEVCFG 57,0,D,E,E,NC,NC,NC,M2616
ROUDEVCFG 58,0,D,E,E,NC,NC,NC,M2616
ROUDEVCFG 59,0,D,E,E,NC,NC,NC,M2616
ROUDEVCFG 60,0,D,E,E,NC,NC,NC,M2616
ROUDEVCFG 61,0,D,E,E,NC,NC,NC,M2616
ROUDEVCFG 62,0,D,E,E,NC,NC,NC,M2616
ROUDEVCFG 63,0,D,E,E,NC,NC,NC,M3904,NC
ROUDEVCFG 64,2,63,D,E,E,Fax,7599,090 ,ATA,D
FKEYCFG 0,11 LC1,NC
FKEYCFG 1,11 LC1,NC
FKEYCFG 2,11 LC1,NC
FKEYCFG 3,11 LC1,NC
FKEYCFG 4,11 LC1,NC
FKEYCFG 5,11 LC1,NC
FKEYCFG 6,11 LC1,NC
FKEYCFG 7,11 LC1,NC
FKEYCFG 8,11 LC1,NC
FKEYCFG 9,11 LC1,NC
FKEYCFG 10,11 LC1,NC
FKEYCFG 11,11 LC1,NC
FKEYCFG 12,11 LC1,NC
FKEYCFG 13,11 LC1,NC
FKEYCFG 14,11 LC1,NC
FKEYCFG 15,11 LC1,NC
FKEYCFG 16,NC
FKEYCFG 17,NC
FKEYCFG 18,NC
FKEYCFG 19,NC
FKEYCFG 20,NC
FKEYCFG 21,NC
FKEYCFG 22,NC
FKEYCFG 23,NC
FKEYCFG 24,NC
FKEYCFG 25,NC
FKEYCFG 26,NC
FKEYCFG 27,NC
FKEYCFG 28,NC
FKEYCFG 29,NC
FKEYCFG 30,NC
FKEYCFG 31,NC
FKEYCFG 32,11 LC1,NC
FKEYCFG 33,11 LC1,NC
FKEYCFG 34,11 LC1,NC
FKEYCFG 35,11 LC1,NC
FKEYCFG 36,11 LC1,NC
FKEYCFG 37,11 LC1,NC
FKEYCFG 38,11 LC1,NC
FKEYCFG 39,11 LC1,NC
FKEYCFG 40,11 LC1,NC
FKEYCFG 41,11 LC1,NC
FKEYCFG 42,11 LC1,NC
FKEYCFG 43,11 LC1,NC
FKEYCFG 44,11 LC1,NC
FKEYCFG 45,11 LC1,NC
FKEYCFG 46,11 LC1,NC
FKEYCFG 47,6 LC1,NC
FKEYCFG 48,NC
FKEYCFG 49,NC
FKEYCFG 50,NC
FKEYCFG 51,NC
FKEYCFG 52,NC
FKEYCFG 53,NC
FKEYCFG 54,NC
FKEYCFG 55,NC
FKEYCFG 56,NC
FKEYCFG 57,NC
FKEYCFG 58,NC
FKEYCFG 59,NC
FKEYCFG 60,NC
FKEYCFG 61,NC
FKEYCFG 62,NC
FKEYCFG 63,NC
FKEYCFG 64,11 LC1,NC
ACCFG N
TRKGRPCFG 1,E,#0,4.0.0,7698
TRKGRPCFG 2,D,#62,NC,NC
TRKGRPCFG 3,D,#63,NC,NC
TRKGRPCFG 4,D,#64,NC,NC
TRKGRPCFG 5,D,#65,NC,NC
TRKGRPCFG 6,D,#66,NC,NC
TRKGRPCFG 7,D,#67,NC,NC
TRKGRPCFG 8,D,#68,NC,NC
ITONECFG 0,208,O
ITONECFG 1,208,R,1,200 800
ITONECFG 2,208,R,1,100 100
ITONECFG 3,208,R,1,40 40
APPMODCFG 0,AUTO,AUTO
APPMODCFG 1,E,AUTO,AUTO
APPMODCFG 2,E,AUTO,AUTO
APPMODCFG 3,E,AUTO,AUTO
APPMODCFG 4,E,0,8,E,2,1,00227387635,NC,NC
APPMODCFG 5,1,0,0,D,2,1,NC,NC,NC
APPMODCFG 6,1,0,0,D,2,1,NC,NC,NC
APPMODCFG 7,1,0,0,D,2,1,NC,NC,NC

 

[KillianK]

A good tip is two update the Firmware on the phone sets,
Nortel do release fixes, that helped with our poor voice quality.

KK,

Working on Nortels

 

[Sennback]

First of all, it is not recommended to run over internet.
It should be a wan connection wich can provide quality of service in some way. There are several.
The quality of service wich the wan supports should be set in the remote office configuration.
If it doesn't match it will not work, or even make things worse.

In this case its probably best to use G729. G711 will use to much bandwith. So set G729 to all sets.