I am having trouble with remote notification again. I have a mail box set up to page 3 numberic pagers. The first pager will receive the notification. The next 2 never receive the page. If I change the 3 pagers to telephones, all three telephone numbers will receive the remote notification. Any idea why it stops after the first pager. The user does not administer the remote notification thru the mailbox, I am doing everything thur the admin terminal. Any help is greatly appreciated.
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Remote Notification
- Thread starter phonechic
- Start date
WHEN YOU RING THESE 3 TELEPOHOES ARE THEY ON SITE OR REMOTE.
DO YOU HAVE ENOUGH OUTCALLING CHANNELS?
ALSO TRY PUTTING ALL PAGER NO IN AS YOU WOULD LIKE THEM THEN TURN OFF THE POWR OF THE FIRST PAGER TO C IF IT WILL GO TO THE SECOND PAGER. THEN WRITE BACK.
DO YOU HAVE ENOUGH OUTCALLING CHANNELS?
ALSO TRY PUTTING ALL PAGER NO IN AS YOU WOULD LIKE THEM THEN TURN OFF THE POWR OF THE FIRST PAGER TO C IF IT WILL GO TO THE SECOND PAGER. THEN WRITE BACK.
- Thread starter
- #3
The telephones were both on and off site. We have 2 outcalling ports. That may be part of the problem. It doesn't seem to matter weather the pager is on or off, the paging service still answers. We did get the paging to work to the users satisfaction, by building a new class of service and changing the retry interval to 1 minute. Then we changed the mail box to "message must be retrived for successful notification." If we change the interval time to anything greater, the first person receives the page and checks the mail box before the other 2 are notified. This way, they are covered.
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