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Remote Logoff/Logon ACD-Agent 1

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nschreuder

IS-IT--Management
Jun 11, 2004
210
NL
Maybe a usefull tip to everyone:

I use Signal Generator to remotely logoff and logon ACD-members.
It works great!

Each keypress needs a separate SG-command:

With KSDDP you get the needed equ:
i.e. KSDDP:DIR=4189;

Provides:
[tt]KEY SYSTEM DIRECTORY DATA
DIR CUST EQU CAT ADN ODN CALALT TIMER
4189 006-1-62-05 - 1 0
3 1530 1 - [/tt]

KSCAP:DIR=4189;
provides:
[tt]KEY SYSTEM CATEGORY PRINT
DIR TRAF SERV CDIV ROC ITYPE TRM ADC LANG BSEC
4189 00040400 0202120000 100151000 000001 28 0 10010003000010 F 0 [/tt]

to get the itype. (I have here a DBC223)

First send all these command into the MD:
sgsai:sigar=01,stype=hwsw,level=a,signo=2,lim=6,byte=0-1&1-d5&2-02;/* To press CAD key */
sgsai:sigar=02,stype=hwsw,level=a,signo=2,lim=6,byte=0-1&1-d5&2-06;/* To press SK2 (for DBC213 SK1=04) Open */
sgsai:sigar=03,stype=hwsw,level=a,signo=4,lim=6,byte=0-1&1-d5&2-04;/* To press 4 */
sgsai:sigar=04,stype=hwsw,level=a,signo=4,lim=6,byte=0-1&1-d5&2-01;/* To press 1 */
sgsai:sigar=05,stype=hwsw,level=a,signo=4,lim=6,byte=0-1&1-d5&2-08;/* To press 8 */
sgsai:sigar=06,stype=hwsw,level=a,signo=4,lim=6,byte=0-1&1-d5&2-09;/* To press 9 */
sgsai:sigar=07,stype=hwsw,level=a,signo=2,lim=6,byte=0-1&1-d5&2-07;/* To press SK4 Insert Authcode */
sgsai:sigar=08,stype=hwsw,level=a,signo=4,lim=6,byte=0-1&1-d5&2-04;/* To press 4 */
sgsai:sigar=09,stype=hwsw,level=a,signo=4,lim=6,byte=0-1&1-d5&2-01;/* To press 1 */
sgsai:sigar=10,stype=hwsw,level=a,signo=4,lim=6,byte=0-1&1-d5&2-08;/* To press 8 */
sgsai:sigar=11,stype=hwsw,level=a,signo=4,lim=6,byte=0-1&1-d5&2-09;/* To press 9 */
sgsai:sigar=12,stype=hwsw,level=a,signo=2,lim=6,byte=0-1&1-d5&2-07;/* To press SK4 Insert PINcode */
sgsai:sigar=13,stype=hwsw,level=a,signo=4,lim=6,byte=0-1&1-d5&2-0d;/* To press Clear key */
sgsai:sigar=14,stype=hwsw,level=a,signo=2,lim=6,byte=0-1&1-d5&2-01;/* To press ACD key */
sgsai:sigar=15,stype=hwsw,level=a,signo=2,lim=6,byte=0-1&1-d5&2-02;/* To press CAD key */
sgsai:sigar=16,stype=hwsw,level=a,signo=4,lim=6,byte=0-1&1-d5&2-0d;/* To press Clear key */
sgsai:sigar=17,stype=hwsw,level=a,signo=2,lim=6,byte=0-1&1-d5&2-04;/* To press SK1 Display Queue */

Then send this command into the MD:
sgssi:sigar=01&&17;/* Let the MD execute all above */


To lock an ACD-agent send:
sgsai:sigar=18,stype=hwsw,level=a,signo=2,lim=6,byte=0-1&1-d5&2-07;/* To press SK4 More */
sgsai:sigar=19,stype=hwsw,level=a,signo=2,lim=6,byte=0-1&1-d5&2-07;/* To press SK4 More again */
sgsai:sigar=20,stype=hwsw,level=a,signo=2,lim=6,byte=0-1&1-d5&2-04;/* To press SK1 Insert AUTH (for DBC213 start here) */
sgsai:sigar=21,stype=hwsw,level=a,signo=4,lim=6,byte=0-1&1-d5&2-04;/* To press 4 */
sgsai:sigar=22,stype=hwsw,level=a,signo=4,lim=6,byte=0-1&1-d5&2-01;/* To press 1 */
sgsai:sigar=23,stype=hwsw,level=a,signo=4,lim=6,byte=0-1&1-d5&2-08;/* To press 8 */
sgsai:sigar=24,stype=hwsw,level=a,signo=4,lim=6,byte=0-1&1-d5&2-09;/* To press 9 */
sgsai:sigar=25,stype=hwsw,level=a,signo=2,lim=6,byte=0-1&1-d5&2-07;/* To press SK4 Insert AuthCode */
sgsai:sigar=26,stype=hwsw,level=a,signo=4,lim=6,byte=0-1&1-d5&2-0d;/* To press Clear key */

Then:
sgssi:sigar=18&&26; /* To execute sigar 18 - 26 */


Where:
LIM = the LIM of the equ

For BYTE:
0-1: 1 is the magazin of the equ
1-d5: d5 is the individual of the equ
For a table of all individuals see thread806-933520.

In this way it's possible to do a lot of actions on a distance extension, like (de)activate functionkeys, (de)activate diversion, (de)activate freeseating, initiate and answering calls (i used this to check redundancy), a.s.o.

Maybe you can get advantage of all this.

Greetings.

 
Nice work NCCOI!

can you make a faq of this page?

/Daddy

-----------------------------------------------------
What You See Is What You Get
Never underestimate tha powah of tha google!
 
Daddy,

Thanks for the star.
I made a FAQ of it, as you asked me to.

NCCOI

 
ok, thanks for faq806-6648!

-----------------------------------------------------
What You See Is What You Get
Never underestimate tha powah of tha google!
 
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